Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

March 3, 2017

I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???

Drchrisfrykman
United States
3 days using the app
October 20, 2020

I had some complicated requirements for my shipping rates and this app handles them perfectly! Brian walked me through the entire set up on the phone, amazing!! Highly recommend!!

KGTropicals
United States
About 2 hours using the app
October 2, 2017

I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.

Evolve Sounding Stone
Canada
2 days using the app
October 13, 2021

I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.

NickeyKehoe
United States
About 1 hour using the app
March 15, 2017

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

Rococo Ice Cream
United States
13 minutes using the app
October 5, 2018

Great app, and it did the exact function that I needed for some complex custom shipping rates. Great customer service too. Would highly recommend

Jeremyville Corner Store
United States
10 minutes using the app
December 12, 2018

A very good app but once you start adding some subzones and then rates for each subzone you will easily hit the $99 a month plan and it's simply not worth the cost for a small business

Butlers Wine Cellar
United Kingdom
About 3 hours using the app
January 24, 2018

Horrible app. Does not update or integrate well with Shopify

Giraffecollection
United States
About 2 hours using the app
April 16, 2018

App is terrible. They show certain rates and then tell you you need to sign up for Shopify stuff to make the App work. It's nearly impossible to edit or use as well. Very complicated.

Jeepbolts
United States
17 minutes using the app
August 7, 2020

Useless. Errors out constantly, nomatter if you reinstall or what browser using, don't waste your time.

Result Based Training
Australia
8 minutes using the app