Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

September 6, 2023

Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.

Little Truths Studio
United States
About 3 years using the app
Edited April 21, 2021

UPDATED I am forced to pay for the middle-tier subscription because I have Printful and Gooten. I only need this app for Gooten because they do not support live rates. Not worth the value to calculate shipping rates. -----
Molly reach out (very quickly considering the time) and helped resolve the concerns I had regarding multiple POD supplier profiles. Beyond amazing.

Prismatic Apothecary Ltd. Co.
United States
Almost 3 years using the app
Edited May 1, 2019

FIFTH & BLUE
fifthandblue.com
This App is an absolute lifesaver when it comes to creating different shipping rules per product per country etc. The team behind the app are super helpful and willing to go above and beyond to help solve problems. Thank you Jay & Team for your suport.

Fifth & Blue
United Kingdom
Almost 3 years using the app
Edited March 8, 2019

We have successfully made it work for our e-commerce store: https://olympianbitcoin.store
Also, very quick response to our question via email. Recommended!

Olympian Bitcoin
Poland
Almost 3 years using the app
September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
November 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on get our rates fixed.. Cheers Molly!

US Park Pass
United States
Almost 3 years using the app
September 7, 2021

Wonderful app with great support. We needed help separating the shipping rules for our BYO Gift Baskets and shippable Gift Boxes, and ASR works perfectly. They even called me (on the Labor Day holiday, no less!) to talk me through making sure that everything works. Couldn't be happier!

Three Basketeers
United States
Almost 3 years using the app
August 15, 2019

Just installed the app and I surprised myself at how quick and easy it was to get up and running. Ticks all the boxes and I'm now all set to ship internationally. I've tested it out and everything is 100% bang on.

UK Cover Lover
United Kingdom
Almost 3 years using the app
September 4, 2019

Very versatile. Advanced shipping options is one of the biggest factors in choosing a website platform for us and this app does everything we need. I had some trouble during set up/activation and Shopify Support and App support was top notch and quick.

Abstract Pursuits
United States
Almost 3 years using the app
Edited November 16, 2017

I had been struggling with the issue of restricting shipping zones for MONTHS! The guys at Advanced Shipping were able to solve my problem in 20 minutes! Amazing customer service, and a really great tool for customizing our shipping options. Could not recommend more highly!! Special shout out to Brain for being so awesome!!!!

Butter And Scotch 2
United States
Almost 3 years using the app