CBB • Video Background , 204 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to enhance websites with video backgrounds, giving them a modern, professional look. It's praised for its versatility, allowing videos to be added anywhere on the site and cleanly embedding YouTube videos. Many appreciate the quick, efficient customer service and the app's contribution to making websites more dynamic and attractive.
Refine
-
By rating
App works great, but I think $6/mo is more than it needs to be. All these Shopify apps seem to nickel and dime you to death.
I posted gave the app one star, but I was immediately contacted and received direct support on configuring my background properly. It is now working pretty solid. The app for background could possibly use more tweaks to make it run smoother on all platforms, but for now I am satisfied with the service and support
Nice app,
How can i increase video loading time ?
Awesome app, I wish it was a little cheaper per month. I also Wish you could isolate the video into one section as I have to change my nice white background to no background. This causes any issue with the video still being the left side drop-down menu.
The app was a little quirky for me and I was having a difficult time getting the results I wanted so I opened a support ticket. I was expecting to hear back in 24 - 48 hours but I got a reply in minutes. They walked me thru the process and even were able to place it for me. I am new to shopify but I am definitely subscribing to this app because the customer service is other worldly. I have the app working now but the support team is super responsive and worth the price of admission.
Thank you so much for your feedback. We are always striving to provide you with the best support experience, along with reliable and intuitive apps. If there's anything we can do to improve your experience, please let us know. 🙌
All the best,
The Incubate Team
Update: Mike responded to our review super quickly and offered a great solution to add a video under our product images that looks great. Brilliant customer service!
Really easy to use app which makes it so easy to add videos to your homepage. Support has been fantastic and really responsive when needed. One extra thing we would love would be to add a video to the product images on product pages in Shopify without it covering all the photos. This would be an amazing bonus!
Very help app and has most of the features I need. The video created is responsive and works well on all screen sizes.
Great and innovative product! Also good support but sadly there is no such feature for bulk editing. Our business drives around movies so it would be a tiresome hassle to add trailers for every movie 1 by 1.
Guter und schneller Kundensupport. Ich hatte ein Problem mit der richtigen Positionieren und Formatierung eines Videos. Es hat keine 24 Stunden gedauert, da habe ich eine Custom CSS vom Kundensupport erhalten. Danke!
This video background app is easy to configure and does what we need. Thanks Code Black Belt. Would give the app 5 stars if the fast loading option didn't conflict with the Shopify theme video on the home page. EpiTraceSentinelSolutions.com