Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

Edited December 1, 2020

I have found this app to be very user friendly with setting up emails and getting reviews from customers. The customer service has been great with any questions I've had and respond very quickly. It's great having an easy review process set up on my store now. Thank you,
Diamond Painting Hut

Diamond Painting Hut
United States
9 months using the app
June 24, 2020

This app is easy to use.You can let the app author to help you setting.there is a chat window,so it is convenient for communication .Yusuf has been a great help in setting the code as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!

zocavia
China
9 months using the app
September 28, 2021

Yusuf is incredibly helpful in the support team, he has answered my queries in literally a few minutes. It's an unbelievable app when you consider it's free to use, love the functionality and the ability to have a FAQ section with the reviews!

Vecetti
United Kingdom
9 months using the app
Edited March 1, 2023

After struggling to get help for a week from another app, I started looking and came across Helpful Product Reviews App and within minutes, I had live chat help from Yusuf, and am already collecting reviews. And it's a SUNDAY! I'll come back as we use this longer but so far, the fact that I got help installing the widget on Shopify so quickly, and already saw a very easy to use Dashboard, all I can say is I'm very impressed. THANK YOU !
SECOND REVIEW: ANOTHER FIVE STARS IN 2023. It is so rare to get on a chat and have your problem fixed so quickly. I don't know what I would do without Yusef and this app. It's the service that means everything and you get immediate assistance most of the time and if not immediate, almost immediate. I can't say enough about this app. It's also very easy to use as I am not "gifted" in technology lol but I can manage it and anything I get confused about, help is there.

The Centered Student
United States
9 months using the app
June 7, 2021

I was looking for a review app that would allow me to view reviews very specifically and I did research among 10 other apps. Finally, I chose this one from Helpfulcrowd and I definitely don't regret it. It offers not only a number of setting and display options but also other great marketing features. Support managers Yusuf and Anna promptly answered all my questions and helped me set up everything as I asked. I definitely recommend the app and company.
This is how it looks in my store:
https://prodigioushub.com/

Prodigious Hub
Australia
9 months using the app
March 11, 2020

J'utilise cette application sur toutes mes boutiques elle est vraiment très excellente je recommande

Airbrushpro
Switzerland
9 months using the app
April 19, 2021

Very helpful and the appearance just fit our site. Customer service responded very promptly. Love it!

Ideer Life
Hong Kong SAR
8 months using the app
September 20, 2022

We have been using this app for couple years for our online shop on Ecwid platform, it's easy to use and helps to collect reviews from our customers without any special efforts. Now we are going to switch our shop to Shopify platform and we decided to continue to use this app there. Yusuf and Anna from support service helped us to import our reviews from one platform to another, which was really helpful!

VINGERT
Israel
8 months using the app
HelpfulCrowd replied March 15, 2023

Dear VINGERT,

Thank you so much for your wonderful review and for your continued trust in HelpfulCrowd over the years. We're thrilled to know that our app has made collecting customer reviews easy and effortless for your online shop on the Ecwid platform.

It's great to hear that you've decided to keep using HelpfulCrowd as you transition to the Shopify platform. We understand how important it is to preserve your hard-earned reviews, and we're glad that Yusuf and Anna were able to assist you with the smooth migration of your reviews from one platform to another.

Our support team is committed to providing exceptional service to our customers, and your kind words validate their dedication and efforts. We truly appreciate your loyalty and are excited to continue working with you on your new Shopify store.

Please remember that we're always here to help with any questions or concerns you may have as you settle into your new platform. Don't hesitate to reach out to us for any assistance you may need.

Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your online shop on Shopify.

Best regards,
The HelpfulCrowd Team

May 18, 2022

Yusuf heeft ons super goed geholpen! Extreem vriendelijke mensen en snelle service. Heel erg bedankt!

Always Prepared
Netherlands
8 months using the app
Edited September 16, 2020

the app is used to adding the review.
thanks so much for all the help.perfect customer service.
the app works great too.

testing store--do not pay
China
8 months using the app