Helpful Crowd is the best Shopify review app available. You can check out the app installed on my store at bushcrafts.com
I have had several Shopify stores over the years I've tried all the top review apps. Compared them HC is by far the most affordable and it includes ALL the important features that the others don't. You get written reviews, photo reviews, video reviews, and a Q/A section all in one app. There are even more options available.
You will have the option to publish responses to customer questions and reviews on your website. Customers can leave full reviews right through their email, including videos and photos. You can send out post-sale review requests by email and there are options to send them automatically or manually. The only thing you cannot do is edit the customer reviews, however, you do have the option to not publish specific reviews (or questions).
When I installed the app it was not compatible with my theme. I contacted support through their chat (at 4 AM) and it was fully installed within a couple of hours. Furthermore, Support migrated my existing reviews from my old non-Shopify webstore along with some reviews on other sales channels FOR FREE!! Yusuf was such a great help and I'm amazed at how he went well above and beyond what I expected especially since I was still on the FREE plan!! I recommend using the chat if you need support.
The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional.
Customers can add photo/video reviews in the free version.
Check it out on my product page:
And the review carrousel on my home page:
Great customer service! I spent hours and hours couldn't figure it out myself and Yusuf at customer service fixed my issue right away! My site now looks exactly the way I wanted, thank you!
Anna was very helpful, the app is working properly and the design of the reviews is incredible. You should definitely give them a try.
After trying another review app and getting frustrated with the lack of support, I decided to give Helpful Crowd a try. I'm so glad I did! I ran into a few integration problems with my custom page app and Anna G. was extremely helpful. She was quick to understand the situation (even though they hadn't encountered it before) and immediately offered to contact the other app on my behalf to see if she could resolve it for me. She got it sorted and I was back on track for launching my store. If you're on the fence about getting them a try, do it! You honestly have nothing to lose :)
By far the best review app for the $$ I have yet to find. I have already collected multiple reviews in a short period of time. Where other review systems only get 1 or 2 every few months.
Broomstraw Farm Grow Lights
Fantastic customer support! Took the time to understand my issue as I am not a software person, then researched it, and solved it. The first time. I am completely satisfied with Helpfulcrowd. The product works very well, and integrates seamlessly with Shopify.com
EMM Scripture Cards
The app is very robust and flexible, and includes a broad set of features. I was also very impressed with their awesome customer support!
The Lighting Vault
We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!
We migrated to Shopify from a different platform and needed to bring our reviews with us. This app let us do that. And we are already seeing new reviews from our Shopify customers!!
Most importantly, app widgets look so nice and clean with our theme as if they were designed together. You can't even tell it's a 3rd party plugin