Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

August 6, 2021

Think I have just received the best customer service I have ever seen.
Contacted them in order to get all the reviews I received from Ecwid switched to my Shopify store www.designgaff.com
Yusuf was so helpful that he done all for me in minutes. Not only that, he also went one step further. Upon noticing that the stars were not showing on the product and collection page, he asked for permission to fix this. Again, done in minutes.
Exceptional service Yusuf :-)
Thanks

Design Gaff
Ireland
8 months using the app
January 20, 2023

These guys are amazing!. Yusuf helped me fix widgets on our website in no time and was very professional, quick response great customer service. App was easy to install and works well with our business. Would definitely recommend them

homesnliving
Australia
7 months using the app
HelpfulCrowd replied March 15, 2023

Hello homesnliving,

Thank you for your fantastic review! We're thrilled to hear that you've had such a positive experience with our team, particularly with Yusuf. We take pride in providing professional and prompt customer service, and it's great to know that we were able to help you with the widgets on your website.

We're delighted that you found our app easy to install and that it works well for your business. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any further assistance or have questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.

Warm regards,
The HelpfulCrowd Team

August 17, 2022

I am loving this app more now after I upgraded. I like all the features and how you can customize it to match your aesthetic. You have to understand coding a bit in order to embed most of the features, but as a non-coder, after much testing and trying i figured lot's of it out. Their cs was also very helpful.

Jayli's Runway
United States
7 months using the app
May 10, 2020

Super application ! Gratuite jusqu'à 5 produits avec des reviews. L'équipe est très compétente et réactive. Merci à Anna

Jordono
France
7 months using the app
HelpfulCrowd replied May 20, 2020

Jordano, merci beaucoup pour votre avis et vos commentaires, nous l'apprécions vraiment!
Si heureux que nous ayons pu traduire votre vitrine en français en un seul clic (psst, nous faisons également 26 autres langues hors de la boîte)

Bienvenue dans la communauté HelpfulCrowd.

De tout le monde à Team HelpfulCrowd

Edited April 20, 2020

Fantastic app, very useful for my site and very helpful and friendly staff, it has helped me a lot in my site. thanks

B-rocket
Italy
7 months using the app
February 20, 2020

Yusuf! Thanks for the help. App is really easy to understand. Even if I got stuck while using this app, there was staff who can help me right away. I just love it.

Beavurr
South Korea
7 months using the app
July 29, 2022

Was about to give up, but then decided to try the support team. Yusuf help me in 3 minutes to get the reviews show on the store product page. Amazing!! Thank you, you made my day.

A Different Store
South Africa
7 months using the app
Edited February 16, 2021

I had a problem of adding reviews on collection pages, Yusuf hepled figure out my problem and some extra requests immediately. It really saved me a lot of time instead of switching to another new app.

Die Süssperlen Jewelry
Switzerland
7 months using the app
September 23, 2020

This is such an amazing app. Customer service is also spot on! Yusuf has been especially amazing in helping take care of technical things. Definitely recommend!

hale
United States
7 months using the app
March 29, 2020

Customer Service is EXCEPTIONAL!! I just downloaded this thing and they helped me iron out the kinks at 7pm on a Sunday evening!! No wonder they average 5star reviews..

The Eyeconic Shop
United States
7 months using the app
HelpfulCrowd replied March 29, 2020

Eli, it was our pleasure to be able to help you out. Glad we were able to get your full review page set-up in no time and just love the way our widgets look on your site!

Be sure to check out all our other awesome features and customizations to give it your personal touch, including personalizing the HTML email requests.

So great to have you in the Crowd.

Kind regards,

Anna