Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

July 13, 2020

I can't lie it was kinda difficult to insert my reviews onto a Google Sheet because my selling platform wasn't recognized by HelpfulCrowd, but the customer service is AMAZING! As soon as I contacted they answered in about 20 mins or less, "Anna" went above and beyond and I am very happy with thier services.

KraftzbyKenzie
United States
5 months using the app
August 10, 2022

Just installed and at first, nothing was showing but contacted Yusuf at Helpfulcrowd support, and in seconds was up and running. Great product and support.

Persist™
United States
5 months using the app
April 7, 2021

I'm using this app to request reviews from customers and to provide top customer service so I'll have repeat sales. The customer service from HelpfulCrowd is AMAZING. Realtime and so helpful, no matter how big or how small the question!

Simply Essential Boutique
United States
5 months using the app
Edited September 26, 2020

I have this app for a month now and even though there are some features that I would like in a different way I am really happy with it. Anna and Yusuf are competent and really helpful. The app helps me collecting reviews and increase engagement with my customers, they can also share media which is a great add on.

Mya Candle Collection
Australia
5 months using the app
August 31, 2020

Yusuf is crazy fast and i didn't expect any one working at this time (10:00pm PST) but he is not only response fast but also super experiential and patient.

Happy Inherit
United States
5 months using the app
November 28, 2021

Anna promptly responded and assisted me with my request. This app is easy to use and a great tool to include on your site to display customer reviews. It helps with social proof!

SO SVN
United States
5 months using the app
October 19, 2020

I am using this app to manage the reviews of my store and it does an amazing job. Reviews appear in the product title and below. I can manage the settings easily and when I have a question, their customer support is super fast and easy to connect with. Thank you, Yusuf for your help!

Le Stylish Pet
United States
5 months using the app
January 28, 2020

The name says it all.. they are all really a super and “HelpfulCrowd” I’m happy with the service they are quick to answer all of my questions and was really patient and got everything all squared away! I highly recommend this service

GlamRock
United States
5 months using the app
July 25, 2020

Such a good app and it gives so much control! Great customer service too. I couldn't find how to edit something I wanted and Yusuf helped a lot and very quickly with no hassle!

odmoss
Ireland
5 months using the app
Edited December 30, 2021

Customer service for this app is 'off-the-hook' excellent. Immediate response. Immediate resolution. Super-helpful and friendly. They've set the bar really high for everyone else! Recommended! Great job Anna!!!

Gruff Combat
United States
4 months using the app