Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

July 23, 2019

I have found Product Review App + Q&A to be super easy to use. It looks great, it does what it says it will and there's great support, too. Highly recommended!

Six String Folks
South Africa
4 months using the app
HelpfulCrowd replied August 3, 2019

Thank you Six String Folks! And we love all of your guitar wares ;-)

Edited April 24, 2020

Very professional and Yusuf always is quick to reply and gets my questions answered! a great great experience. Thankyou friend

Regards
TheElettra.com

The General Store
Australia
4 months using the app
October 6, 2020

Love this app! I went through so many review apps and they all seemed to miss a feature. This one really has it all! We were particularly looking for an app where we could show all reviews and an app that integrates with Google. Support is amazing too with almost instant replies to emails!! Yusuf is a superstar and really helped us to get it all set up for our store https://www.uncu.london Thank you thank you thank you!

UNCU London
United Kingdom
4 months using the app
December 7, 2020

I asked Yusuf for help to move the placement of the reviews on my products page via Chat. He got it done promptly and perfectly. I am so happy with their customer service. Thanks Yusuf for all your help! It is a great addition to my store.

RareGlo Organic Shea Products
United States
4 months using the app
December 28, 2019

The app is very robust and flexible, and includes a broad set of features. I was also very impressed with their awesome customer support!

EMM Scripture Cards
United States
3 months using the app
Edited July 6, 2020

Fab!Yusuf was so helpful & assisted me with the setup! Take a look - www.teatoxcompany.co.uk . It looks great!

TeaTox Company
United Kingdom
3 months using the app
Edited May 26, 2020

Their customer support is very helpful. Yusuf helped me integrate everything needed for my site. Very recommended!

https://esmenewyork.myshopify.com/

Esmé Scarves New York
United States
3 months using the app
January 8, 2020

After trying another review app and getting frustrated with the lack of support, I decided to give Helpful Crowd a try. I'm so glad I did! I ran into a few integration problems with my custom page app and Anna G. was extremely helpful. She was quick to understand the situation (even though they hadn't encountered it before) and immediately offered to contact the other app on my behalf to see if she could resolve it for me. She got it sorted and I was back on track for launching my store. If you're on the fence about getting them a try, do it! You honestly have nothing to lose :)

StungBeauty.Co
United States
3 months using the app
September 30, 2020

The best app ever. Everything. Support, the app itself. All! These guys especially Yusuf are the best. Honestly, they helped me with setting everything up for more than 1 h on chat. The app is the best review app on Shopify market. Keep rolling :)

Guru Muscle
Australia
3 months using the app
Edited July 23, 2019

Great customer service.
No doubt they have a great team to solve your issue in a short period of time. They helped me out in a very patient manner. Thanks!
Highly recommend this app and it is great value as well.

**UPDATE - Their support team are first-class service! I have requested them several times for helping me to fix my website, they are so patient and indeed this a good app for you.

WaitBlender
Malaysia
3 months using the app