so far the best review app i used after going through most recommended ones from the shopify store, plus the team are super helpful and engaged with my inquiries, i wanna mention the staff lan, who helps me a lot from the beginning, even on small details.
I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future.
There are all the instructions in the app to import reviews.
For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc.
If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.
I use this app for ratings and reviews of products from my website. I really like how how the review section looks unified with my layout and overall website design. I just recently launched my site, but even in this short time period, the customer service has been wonderful and their response time has been quick. I am glad I chose HelpfulCrowd!
Roses N Retro
I used them before switching my shop to Shopify so I was so happy to find out HelpfulCrowd launched a Shopify app recently. I was happy to switch from another reviews app (super easy to import) as I get way more premium features at a much more affordable cost. Customer service is top notch, quick response and easy access which is so important to me. It's definitely worth trying for your store. As a small biz owner who just launched my shop this year I am so grateful for great affordable apps like this that work! Update: just had to come back to say that since using this app the percentage of customers giving reviews has gone up! Much better than previous reviews app I was using.