Reviews (395)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display reviews, enhancing e-commerce credibility and influencing customer purchases. It is praised for its ease of use, seamless integration, and features like mass review uploads, customization options, and support for photo and video reviews. Merchants appreciate the reliable performance, exceptional customer support, particularly from team members like Yusuf, and its affordability. The app effectively handles reviews across different product variants and improves site aesthetics, offering a strong return on investment.

June 18, 2021

Top customer support!!! Yusuf was very helpful as always!! I recommend this app! 10/10 Thank you!!!!

Showery.com
United Kingdom
About 1 month using the app
February 6, 2020

I love this application, the support is very attentive and responds quickly. They solved my problem in just a few minutes.
What I also like about this application is the question and answer feature that allows for much more sales.

Neoba®
France
About 1 month using the app
April 30, 2020

Awesome app and I got excellent and quick customer support from Yusuf. He immediately made the changes and updates I needed for my topsecretsongwriter.store site and I was pleased! Thank you so much for your support!!

Top Secret Songwriter
United States
About 1 month using the app
Edited September 25, 2020

Great Service, there is a problem, but they help us solve it at end. Great Service, there is a problem, but they help us solve it at end.

UgeatHair
United States
Over 2 years using the app
HelpfulCrowd replied September 8, 2020

Hi there Ugeat Hair, thanks for the review, we're so glad that we can help you share your 16,000+ reviews with all your shoppers.

We're also glad to hear that we were able to help resolve the technical issues.

We look forward to helping you grow your business, together.

Team HelpfulCrowd

Edited May 7, 2019

I like the professional appearance of this app. The gold star rating is my favorite feature. I recommend this app.

Just Jabbering
United States
28 days using the app
HelpfulCrowd replied May 27, 2019

Thank you Just Jabbering. We hope that you've had a chance to check out our newest features...and you'll be pleased to hear that the gold star rating is still there...with even more features.

We were glad to be able to help you with your theme installation. Welcome again to the HelpfulCrowd community!

August 4, 2020

great app and customer service, i mean check them out you guys! plans are flexible and reasonable price and last but not least the great content and value put in each plan

Zmatical
United States
28 days using the app
Edited May 19, 2020

I used this app to help get reviews on my new website. The app works great and we received our first reviews soon after. The support from Helpfulcrowd was prompt, knowledgeable and friendly. Highly recommended!
Check out how it integrates into your shop by checking out our website: www.hightailhair.com

Hightail Hair
Australia
28 days using the app
HelpfulCrowd replied May 20, 2020

If you've got long hair and you like to keep it tidy while riding a bike, you need to check out Hightail Hair's stores in both Oz and the US!

Thank you for the awesome review Hightail. We love your product, your shops and your feedback!!

Welcome to the HelpfulCrowd Community

From everyone at Team HelpfulCrowd ;-)

October 17, 2019

Customer Support for this app has been amazing!
Kinda confusing to install but that was taken care of quickly. I just love how youre able to use actual videos as reviews. Number one reason why I never used Loox reviews and left Alireviews. This app is hugely underestimated!

LASHFINITI
United States
27 days using the app
May 25, 2019

We made a request to have a feature added and it was added the following week. IAN is a Rockstar, he literally is a man of his word. Helped figure out what was missing, and why the app wasn't loading, and now its working 100%.

3CUTECATS
France
26 days using the app
HelpfulCrowd replied May 27, 2019

Thank you for the kind words 3CUTECATS ;-) Ian will be chuffed! We're glad that we were able to help out with some of the theme snags and also deliver on the new feature to hide the dates on reviews. Looking forward to releasing a ton more, growth building features over the coming months. Welcome again to the HelpfulCrowd community!

November 11, 2023

Disappointed that product groups have been removed from the free option, I had been using this app for years but will be finding a replacement.

For My Planties
Australia
About 2 years using the app
HelpfulCrowd replied November 13, 2023

Hey there My Planties, sorry to hear this.

As we release new features, we need to sometimes review and change our plan offerings, the last change being implemented 6 months back.

The Product grouping feature is available on our $10 a month plan, which we believe offers incredible value, especially when you compare it to other apps and offerings in the market place.

Notwithstanding that, please reach out to our customer care team to see what they can do for you given you've been such a loyal customer.

Kind regards,

Anna