Helpful Product Reviews App , 384 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.
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PERFECT and excellent customer service, thank you, pleasure tu use this powerful app ! You need it !
Hey Stop Leuches, thank you so much for your feedback.
We couldn't agree more! It's not until you start using our app and all the features that you start to see what it can do for your business. And we've got your back here 24/7 if you need a hand.
Team HelpfulCrowd
Yusuf is very helpful, one of the best free apps on Shopify. Very useful support and lovely integration of images and videos.
Before I tried HelpfulCrowd I tried other top competitor apps very very similar to HelpfulCrowd. Those apps were recommended to me by two comma club member. This means that their store makes $1,000,000 in revenue yearly.
So I'm thinking, OK if they are making that kind of money with the app that they recommend it has to work and customer service has to be excellent. so I thought let me give it a try.
I'm trying to figure out how to use this fancy app for reviews and do the things that my store needs, but was not able to do it myself. I contacted tech support and explained to them what I needed for my store can your app do it?
My frustration started when they could not understand what I was asking for after explaining several times. It was something simple far as applying store reviews in a specific way.
I had to uninstall the app because I could not get any help.
At this point I'm working towards trying the third app and that's this app HelpfulCrowd.
I'm super impressed with the customer service I received from Yusuf this past Friday. It was by Instant messenger chat. I got quick support I may have waited 5-6 min vs others wait time was a few hours.
On Friday Yusuf spent over an hour helping me with my store needs. I explained to Yusuf what I needed and the purpose of it and he understood right away with no problem. Next thing for me to work on was review spreadsheet to give Yusuf when done.
On Sunday I needed lots of help with the review spreadsheet, I wondered if customer support was open on Sunday. I went and checked and there was customer service help. Anna was wonderful in helping me fix my spreadsheet and diagnosing the problem and she fixed the things I messed up on.
Now its Monday morning I go to my HelpfulCrowd app admin page and saw a message from Usuf that all the work is done. I look at the time the message came in and it said 8 hours ago.
I was amazed at the level of commitment they have for their customers, HelpfulCrowd has a fantastic team ready serve its customers.
I went and took a look at my store https://caduwisprint.com/ and I was wowed , this store looks amazing now. This store does not look like it was built two or three days ago. This store looks like it has been around for years. It shows trust I would buy from this store.
I want to thank Anna and Usuf for your hard work and commitment in helping me.
Thank you.
Fiz questão de escrever esse review porque esse aplicativo é simplesmente sensacional! Após testar vários outros APPS de review, posso afirmar que esse é o mais completo e descomplicado de toda appstore. Design limpo e customizável, integração com um clique, múltiplas customizações e um VALOR justo.
Além disso, o time de suporte deles é incrível e resolveram todos os meus questionamento em tempo real (um agradecimento especial ao Ian, que me prestou todo suporte para instalação e customização do app).
Se você está com dúvida em qual aplicativo de review instalar, não procure mais, tenho certeza que o HC vai proporcionar a melhor experiência para você e para os seus clientes.
Obrigados a todos da equipe, continuem o excelente trabalho!
PS: Aplicativo todo traduzido para português - br para aqueless que têm loja no Brasil ;)
Obrigado pela sua análise. Temos o prazer de poder ajudar a configurar tudo. Nós nos orgulhamos de tentar tornar possível um aplicativo de revisão tão simples e poderoso no Shopify. Também ficamos felizes em saber que você adora a tradução de uma única loja com um clique, para que você não precise gastar tempo precioso traduzindo manualmente os modelos de e-mail e o texto da loja. Esperamos ver muitas outras lojas do Brasil se juntando à nossa comunidade. Obrigado de novo!
Works great for seamless communication, and also tells others of orders made. www.epicnature.co.uk ❤️
5 Stars for this app - but 6 stars for the customer service provided by staff member Yusuf.
We have been using Helpfulcrowd for 3 years now and love it. We made the move from ECWID to Shopify and the support team (Yusuf) was extremely helpful with the process.
Downloading this app and having it on our platform not only boosts sales, but helps mitigate customer questions and helps saves time.
I would HIGHLY recommend this as a customer review app.
Hello Geartrade,
Thank you so much for your glowing review and the 5-star rating (plus the bonus star for Yusuf)! We're thrilled to know that you've been using HelpfulCrowd for 3 years and have had such a positive experience with our app and customer service.
It's fantastic to hear that Yusuf was able to assist you during the transition from ECWID to Shopify, making the process smoother for you. We're committed to providing top-notch support and are delighted that our app has contributed to increased sales while saving you time.
We truly appreciate your high recommendation and your continued support. We're looking forward to many more years of partnership and helping your business thrive!
Warm regards,
The HelpfulCrowd Team
Nice app the support is so helpful! been looking for this kind of review app now found it!! thanks !!!
A great App and even better customer service! I was struggling to import reviews from a different app and my problem got resolved by online chat within a matter of minutes. Thanks Anna and the rest of your team!!
Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!
Hey Pawls, we're so chuffed to get this feedback...we're all blushing!Yusuf is our star agent! So glad he was able to provide you a hand guiding you through the app and and tailoring it to your requirements.
Team HelpfulCrowd
I have installed this app and am amazed by the versatility and sales potential of leveraging the reviews. I have been in touch with the service chat person on line and they were awesome - technically able and super helpful.
Uploaded all my reviews from Amazon and looking forward to getting the most from this app with all the free widgets that are available.
ABSOLUTELY RECOMMEND THIS REVIEW APP