Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and diverse features including written, photo, and video reviews, as well as a Q&A section. They appreciate the automatic review request feature, customizable design, and its positive impact on sales. The customer service, especially from Yusuf and Anna, is frequently praised. The free plan offers extensive features, making it a cost-effective choice. Merchants value its ability to handle large volumes of reviews, increase review rates, and preserve reviews when switching platforms. Features like the review slider and the ability to display reviews across similar products are also well-received. The app is reliable, with many merchants using it for several years without issues.

September 6, 2019

We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.

Latchit Rack
United States
3 days using the app
February 14, 2022

Anna was incredibly helpful at answering all my questions, and assisting me with things I couldn't figure out on the site.

C'Toan Co
United States
3 days using the app
January 12, 2022

Great app and great help. Yusuf is a master! Very happy with it, starting to showcase product rating now in different formats and on different pages. .. for free

3 days using the app
February 23, 2022

I have been using Helpfulcrowd on another platform for some time. It helps us to get more sales. When I transferred the site to Shopify, I have problem to get Helpfulcrowd setup. Luckily, the support team from Helpfulcrowd helps me to setup all the things, including transferring the data from old platform to Shopify and the widgets on Shopify. Very great help from Yusuf , the CS Agent . Thank you so much! Love this Apps and it has free plan with a lot if functions more than enough for us to use. Even a paid plan is worth the money. Keep up the good work team!

Hong Kong SAR
2 days using the app
August 30, 2019

This Reviews App is really a 5 stars app. There is everything we need and so much customization. Also, they have a Help Section with everything explicated with videos and screenshots. And the support team is excellent.

Cote Cuir Leather
2 days using the app
HelpfulCrowd replied September 4, 2019


Thank you for lovely review and kind words. So glad that you find our HelpfulGuides of assistance and that you love the customisation.

You should see what's coming next.....

Edited January 26, 2022

Great app! Easy to use and the service is very friendly and professional. I migrated my store from another platform to shopify and Yusuf helped me out many times when in need of advice or assistance.
He really knows what he is doing and is always ready to help.
Highly recommended!

Berryconcept Shop
2 days using the app
January 2, 2022

Recently we moved from Ecwid to Shopify. Collecting reviews in Ecwid was done using the Helpfulcrowd App, so we asked Helpfulcrowd if they could help us move all reviews to Shopify. And they did a great job. Thank you Yusuf for your help and quick responds to all my questions. Thumbs up!

2 days using the app
Edited August 25, 2020

This is first time on shopify app i received a more and more support and help than expected , these guys are really super duper helpy and friendly, Love this app and double love to their support :-* <3
My store Link is, https://byrnewears.com

Byrne Wears
United Kingdom
2 days using the app
January 26, 2019

I had some problem with the set up, not caused by the app, but probably by some internal issue of my theme. Anna and the HelpfulCrowd crew, helped me from the beginning to now, step by step, everyday and all the time: h 24 week end included!!! Finding guys so passionate and professional it's really awesome and rare today.
So skillful and Helpful!
You are special and this Review App is more than my expectations!
I sincerely recommend it! It is ECCEZIONALE as we would say in Italy ;)

2 days using the app
Edited December 18, 2019

We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!

The Lighting Vault
United Kingdom
1 day using the app