Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

May 13, 2019

I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd

Gin Amber Beauty
United States
11 days using the app
HelpfulCrowd replied May 27, 2019

Thank you for the feedback. It's greatly appreciated!

We're keen to see what more gold we can find together... by helping you grow your business faster!

Welcome again to the HelpfulCrowd community of fellow minded gold diggers ;-)

July 10, 2022

It totally meets my needs as a start-up business. Value for the pricing is also greatly structured. But more importantly the customer service is way beyond than any other app services I worked with. You can rely on that for anything comes up after installing and setting up the app.

Your Bar Stools Canada
Canada
10 days using the app
Edited February 27, 2020

WOW!!
This app and even more this team is something else....
The app offers more features than the earlier app I had (now on free plan) and you can change so many settings to your personal wishes.
But I want to highlight YUSUF (and team) for their endless and always kind help with my 1000 wishes/questions from stupid to even more stupid ;-).
Response time within a minute, day and night it seems. Totally out of the ordinary. I had many detailed customisation wishes that were implemented in seconds. They imported my older reviews, made my translation app work for their app etc etc etc. And their english is outstanding.
It's been a pleasure. If I could rate them 10 stars I would without a doubt.

Just take a look to see the result here: https://www.hussh-cradles.com.

Thanks Yusuf and your team!!!!!!

Hussh-Cradles
Netherlands
10 days using the app
March 24, 2020

J'ai pu mettre en place tout ce que je souhaitais. Réponse rapide et personnel agréable. Je recommande

Charmel Paris fr
United States
9 days using the app
HelpfulCrowd replied March 29, 2020

Merci beaucoup Charmel Paris. Je suis tellement content que vous ayez pu configurer l'application rapidement et que nous ayons pu répondre rapidement à vos questions.

Bienvenue à la foule ;-)

January 2, 2022

Fantastic and functioning app. On top of that, they provide both Reviews and Q&A in the free version which many apps don't. Support is also great. Yusuf helped me to display my products reviews on the main page and uploaded my imported reviews from Wix, it was all perfectly well done and in a timely manner! Thank you. Highly recommended!

Santé Remède
Canada
8 days using the app
May 19, 2019

If you're not using this for your reviews you're doing it wrong. This app is not only the most customizable but it doesn't charge you a cent!
Their support is super quick too.
Overall amazing.
I'm currently using it for dropshipping.

Anti-Dirt Shirt
Canada
8 days using the app
HelpfulCrowd replied May 27, 2019

We love Dropshippers... and we love Anti-Dirt shirt! Every man, women and child needs a couple of these shirts in their wardrobe!

We strive to create the simpliest and most powerful review app on Shopify....and of course blowing away the competition of review collection rates ;-)

Yup...and you get all those premium features (be sure to check out our PaCE, our very own Promotion and Coupon Engine) totally for FREE after the 30 day trial if you have 10 or fewer products in your store.

Welcome again Anti-Dirt Shirt to the HelpfulCrowd community!

Edited March 11, 2019

Thank you so much for your help, I have already fixed the remaining rating column. I really appreciate the awesome service! Be honest, this app is very easy to use if product id can be the same with product handle. If all colors in the section should be easily adjusted easily by users, I will definitely install it again! Thanks again!

EDC WALLETS
China
7 days using the app
HelpfulCrowd replied March 11, 2019

Hi Louis, thanks for the review and we really appreciate the feedback. Love your store and the range of wallets!

We will look into why the product ID isn't the same as the product handle for the review imports and also additional control over the colours of the hyperlinks.

We look forward to welcoming you back in the near future ;-)

Team HelpfulCrowd

Edited May 24, 2019

This is a fantastic app! Customer support blew me away, with super quick response - and they truly went above and beyond to help me. Highly recommend!

Schaf Skincare
Canada
7 days using the app
HelpfulCrowd replied May 27, 2019

Wow! What an awesome store with great skincare! Thank you Schaf Skincare for the opportunity to try us out and help in the setup. Looking forward to helping you grow your business, faster with all our premium features as standard. Welcome again to the HelpfulCrowd community!

June 11, 2020

I started to use it on my store and it seems to be working properly. The customer service provided by the team is incredible. Yusuf was very helpful!

Sweetish Jewelry
United States
7 days using the app
Edited December 7, 2018

I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future.

There are all the instructions in the app to import reviews.

For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc.

If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.

Côté Cuir
Canada
6 days using the app