Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

September 6, 2019

We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.

Latchit Rack
United States
3 days using the app
February 14, 2022

Anna was incredibly helpful at answering all my questions, and assisting me with things I couldn't figure out on the site.

C'Toan Co
United States
3 days using the app
February 23, 2022

I have been using Helpfulcrowd on another platform for some time. It helps us to get more sales. When I transferred the site to Shopify, I have problem to get Helpfulcrowd setup. Luckily, the support team from Helpfulcrowd helps me to setup all the things, including transferring the data from old platform to Shopify and the widgets on Shopify. Very great help from Yusuf , the CS Agent . Thank you so much! Love this Apps and it has free plan with a lot if functions more than enough for us to use. Even a paid plan is worth the money. Keep up the good work team!

ebelt.com.hk
Hong Kong SAR
2 days using the app
August 30, 2019

This Reviews App is really a 5 stars app. There is everything we need and so much customization. Also, they have a Help Section with everything explicated with videos and screenshots. And the support team is excellent.

Cote Cuir Leather
Canada
2 days using the app
HelpfulCrowd replied September 4, 2019

Marianne,

Thank you for lovely review and kind words. So glad that you find our HelpfulGuides of assistance and that you love the customisation.

You should see what's coming next.....

Edited January 26, 2022

Great app! Easy to use and the service is very friendly and professional. I migrated my store from another platform to shopify and Yusuf helped me out many times when in need of advice or assistance.
He really knows what he is doing and is always ready to help.
Highly recommended!

Berryconcept Shop
Netherlands
2 days using the app
November 9, 2022

Amazing app and very fast support.
The support staff helped us migrate from Ecwid to shopify. It was so easy and fast.

APEXEL INDIA
India
2 days using the app
HelpfulCrowd replied March 15, 2023

Hello APEXEL INDIA,

Thank you for your fantastic review! We're thrilled to hear that you've had an amazing experience with our app and found our support to be fast and efficient.

We're glad we could assist you in the migration process from Ecwid to Shopify, making it a smooth and hassle-free experience for you. Our team is dedicated to providing top-notch support to ensure our users are satisfied with our services.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

January 2, 2022

Recently we moved from Ecwid to Shopify. Collecting reviews in Ecwid was done using the Helpfulcrowd App, so we asked Helpfulcrowd if they could help us move all reviews to Shopify. And they did a great job. Thank you Yusuf for your help and quick responds to all my questions. Thumbs up!

starttoart
Belgium
2 days using the app
Edited August 25, 2020

This is first time on shopify app i received a more and more support and help than expected , these guys are really super duper helpy and friendly, Love this app and double love to their support :-* <3
My store Link is, https://byrnewears.com

Byrne Wears
United Kingdom
2 days using the app
Edited December 18, 2019

We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!

The Lighting Vault
United Kingdom
1 day using the app
December 9, 2021

Very great app Yusuf was so much help to help m improve my website and reviews! definitely hop on this app if you need reviews

Dessi Luxe Beauty LLC
United States
1 day using the app