Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive design, reliability, and customization options. It's praised for its effective customer support and unique features like allowing customers to download invoices directly from the order confirmation page. It's also appreciated for its ability to customize invoices to meet tax requirements and block certain customers from receiving invoices. The free plan is beneficial for small businesses, and the app integrates well with Shopify.

February 5, 2024

Jacks a good man, king of the invoices!

Mobility Delivery
Australia
About 1 year using the app
December 7, 2023

I am absolutely livid with my experience using Order Printer: PDF Invoice App for my two stores. Paying $40 per store each month, I expected a service that worked, but what I got is a complete train wreck. This system isn't just flawed; it's a colossal failure, wreaking havoc on my business operations!

Let's talk about its so-called "features." What a joke! They're practically non-existent. The automated email notifications to customers? A total farce! They never work, leaving us in a constant state of chaos and confusion. My team and customers are equally frustrated, and honestly, it's embarrassing.

And the invoicing system? It's a disaster! It can't issue or send invoices correctly, costing me revenue and pissing off my customers. It's like they designed this app to sabotage my business!

But wait, it gets worse. Their customer service is a nightmare. It's not just bad; it's practically non-existent. My pleas for help vanish into a black hole, with no useful response ever coming back. It's a slap in the face, leaving me with a broken system that's critical for my operations.

I'm beyond questioning the legitimacy of this service. It's not just bordering on a scam; it feels like a full-blown con! Choosing Order Printer: PDF Invoice App is the worst decision I've ever made for my business. I urge anyone considering this app to run in the opposite direction. Save your sanity, your time, and your hard-earned money. This app is a disaster waiting to ruin your business.

דיל 24/7
Canada
3 months using the app
Vify replied December 8, 2023

Hi there,

We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.

We are pleased to inform you that we have successfully identified and resolved the issue that affected the functionality of the app. We are confident that you will now have a smooth and seamless experience using Vify.

We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.

As a token of our appreciation for your understanding and patience, we would like to offer you a refund of 3 months of usage, as we discussed during our chat.

We hope that you will give Vify another chance. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and continued support.

Sincerely,

Vify Team

February 9, 2024

Parfait quand les clients demandent une facture pour leur dossier !

Piscines Soucy
Canada
2 months using the app
December 18, 2023

very customizable app (also in the free version) + super friendly and fast customer service!

Biotastics GmbH
Germany
About 2 months using the app
January 1, 2024

Perfect and amazing app for the invoice generator

TYZO APPARELS
India
About 1 year using the app
January 3, 2024

This app is excellent, very simple to use, and the support is very reactive

FTR
France
About 1 month using the app
March 11, 2024

So far I am very happy with the App and the Support has been super quick and thorough, solving all my Problems immediately.

Can only recommend

Kommodly
Austria
36 minutes using the app
December 30, 2023

great free plan

STUDIO MATIS
Germany
6 months using the app
March 4, 2024

Very good. Easy to use

WISUALARM
China
4 days using the app
December 6, 2023

We have tried several, if not almost all Invoice apps. This one met our expectations. Several invoices can be downloaded at once as a single PDF file. The initial naming of the files can be set in the settings, which is very important for us. The "tags" set in Shopify can also be read by the app. This makes work easier! The support team solved our problems as quickly as possible. We are very satisfied!

Tailwindpets
Austria
6 days using the app