Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its intuitive design and robust features such as invoice generation, order printing, and customizable templates. It's praised for its reliability, ease of use, and ability to handle complex invoicing tasks. Many appreciate its seamless integration with Shopify and capacity to manage large volumes of documents. The customer support team is often commended for their prompt and effective service. Merchants also appreciate the comprehensive features offered in the free plan. The app is recognized for its efficiency and time-saving capabilities.

December 7, 2023

I am absolutely livid with my experience using Order Printer: PDF Invoice App for my two stores. Paying $40 per store each month, I expected a service that worked, but what I got is a complete train wreck. This system isn't just flawed; it's a colossal failure, wreaking havoc on my business operations!

Let's talk about its so-called "features." What a joke! They're practically non-existent. The automated email notifications to customers? A total farce! They never work, leaving us in a constant state of chaos and confusion. My team and customers are equally frustrated, and honestly, it's embarrassing.

And the invoicing system? It's a disaster! It can't issue or send invoices correctly, costing me revenue and pissing off my customers. It's like they designed this app to sabotage my business!

But wait, it gets worse. Their customer service is a nightmare. It's not just bad; it's practically non-existent. My pleas for help vanish into a black hole, with no useful response ever coming back. It's a slap in the face, leaving me with a broken system that's critical for my operations.

I'm beyond questioning the legitimacy of this service. It's not just bordering on a scam; it feels like a full-blown con! Choosing Order Printer: PDF Invoice App is the worst decision I've ever made for my business. I urge anyone considering this app to run in the opposite direction. Save your sanity, your time, and your hard-earned money. This app is a disaster waiting to ruin your business.

דיל 24/7
Canada
3 months using the app
Vify replied December 8, 2023

Hi there,

We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.

We are pleased to inform you that we have successfully identified and resolved the issue that affected the functionality of the app. We are confident that you will now have a smooth and seamless experience using Vify.

We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.

As a token of our appreciation for your understanding and patience, we would like to offer you a refund of 3 months of usage, as we discussed during our chat.

We hope that you will give Vify another chance. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and continued support.

Sincerely,

Vify Team

April 6, 2024

I was able to do the invoicing really quickly with this app, and the support team was very fast and friendly.

ALEPTICA
Türkiye
13 minutes using the app
March 5, 2024

Good.

Cuebera.com
Malaysia
2 months using the app
January 31, 2024

This is a good App for invoices also for ecommerce businesses from germany and the support is very helpful.

Lumina Polaris
Germany
About 12 hours using the app
January 3, 2024

This app is excellent, very simple to use, and the support is very reactive

FTR
France
About 1 month using the app
January 1, 2024

Perfect and amazing app for the invoice generator

TYZO APPARELS
India
About 1 year using the app
December 30, 2023

great free plan

STUDIO MATIS
Germany
6 months using the app
March 11, 2024

Die App ist hervorragend und der Support sehr hilfreich- sie begleiten dich bis zum letzten Schritt

THE-FORTUNA
Germany
2 months using the app
December 18, 2023

very customizable app (also in the free version) + super friendly and fast customer service!

Biotastics GmbH
Germany
About 2 months using the app
February 15, 2024

Really nice app. Easy to setup and nice looking Examples! Will definitly use it in the future.

60dgrees
Germany
38 minutes using the app