Reviews (685)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows even beginners to quickly create professional-quality videos. It is noted for its time-saving features, including a variety of templates and easy social media sharing options. The availability of a functional free version and responsive customer support are also highlighted, enhancing online store presentations and marketing efforts with minimal effort.

April 30, 2021

It´s really easy to use. I am happy with the effects that they offer. I have already recommended this app to my friends

Comodi Home
Spain
2 months using the app
Vimeo, Inc. replied April 30, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

December 31, 2020

I loved this app, it made all my videos look and feel stunning and professional. But not now, they look horrible, I woke up to messages on the video "is this not eShopifiz"? are you changing your name and brand so early? I had to delete my videos, now I am forced to find some other source to do all our videos, I'm so upset, seeing my video showing all Magistro all over it instead of my branding!

Eshopifiz
New Zealand
3 months using the app
Vimeo, Inc. replied January 3, 2021

We’re sorry to learn that you're having issues posting videos outside Shopify. That shouldn’t happen!
Our team has replied to your support ticket via email with a solution; you can always choose what information is posted on your posts from Videofy by removing the Magisto hash from the post description.
Were you able to implement our recommendation? Was the issue resolved? Please let us know if there is any further assistance we can provide. We hope this aids in earning those extra stars from you!

May 17, 2020

Giving a 4 star for now, because I'm new to using your app and will resubmit a new review later. I'm using your app for creating my first Youtube product video and so far it is going good.

Healthy Movements
South Africa
2 months using the app
Vimeo, Inc. replied May 17, 2020

Hey there, thanks for rating our App. Let us know how the video turned out :)

October 11, 2020

perfect! extremely helpful. sincerely appreciated. If it helps sell my products it will be even more perfect!

Jewelry Scene
United States
3 days using the app
Vimeo, Inc. replied October 15, 2020

Perfection is very hard to attain and we are flattered that you feel we have achieved that milestone! Thank you so very much for your kind words! We hope every video you create is as perfect as the app you feel we provide!

March 7, 2020

I am loving the app so far...looking forward to its awesomeness. I recommend it for use to create product videos

Josh Marketing
Zambia
3 days using the app
August 2, 2020

so good!
so good!
so good!
so good!

imenttop
Hong Kong SAR
About 2 months using the app
Vimeo, Inc. replied August 3, 2020

Thank you for your review. Is there something else that we could do to turn this good 4-star rating into the best 5-star rating?

Edited November 29, 2019

I use this app to help promote my beauty online business. This app is great! I would love to have the functionality to upload videos from my computer and edit on your app.

Hair Plus Body Products LLC
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey - thanks for reaching out. You can definitely upload your own videos during the editing process of a video. Please shoot as an email at Settings > Contact Support. We'd love to show you how!

November 22, 2019

This app is amazing honestly ! It is my 2 times to use this app to create video. But I would like to use it for Facebook video ad , let me try first.

21 Designz
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey, thanks for reaching out. Could you reach out to us at Settings > Contact Support? We'd love to troubleshoot and get to the bottom of any issue you encountered when sharing to Facebook Ads.

February 10, 2021

Not free. £6 a month after free trial period. Please change this in your installation of the application in Shopify website app store. It says it's free to use, but doesn't say after free trial period finished, one will be charged at least £ 6 a months for your basic account.

21stCenturyRetail
United Kingdom
2 months using the app
Vimeo, Inc. replied February 11, 2021

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

December 4, 2019

Love this FREE app... I make videos for my store all the time. I would suggest Videofy to hurry up with instagram s o I can better market my apparel on IG .. Lol

Fathom Urban Tees
United States
3 days using the app
Vimeo, Inc. replied December 9, 2019

Thanks! Rest assured that IG sharing is on our roadmap and we'll make sure to support it once their solution is live.