Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for creating professional videos with its variety of templates and music options. It's especially useful for small businesses and integrates well with Shopify for automatic product image pulling. Merchants report improved online presence and product appeal. However, some desire more features and customization. The customer service is praised for its quick and helpful responses.

October 11, 2020

perfect! extremely helpful. sincerely appreciated. If it helps sell my products it will be even more perfect!

Jewelry Scene
United States
3 days using the app
Vimeo, Inc. replied October 15, 2020

Perfection is very hard to attain and we are flattered that you feel we have achieved that milestone! Thank you so very much for your kind words! We hope every video you create is as perfect as the app you feel we provide!

March 7, 2020

I am loving the app so far...looking forward to its awesomeness. I recommend it for use to create product videos

Josh Marketing
Zambia
3 days using the app
August 2, 2020

so good!
so good!
so good!
so good!

imenttop
Hong Kong SAR
About 2 months using the app
Vimeo, Inc. replied August 3, 2020

Thank you for your review. Is there something else that we could do to turn this good 4-star rating into the best 5-star rating?

Edited November 29, 2019

I use this app to help promote my beauty online business. This app is great! I would love to have the functionality to upload videos from my computer and edit on your app.

Hair Plus Body Products LLC
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey - thanks for reaching out. You can definitely upload your own videos during the editing process of a video. Please shoot as an email at Settings > Contact Support. We'd love to show you how!

November 22, 2019

This app is amazing honestly ! It is my 2 times to use this app to create video. But I would like to use it for Facebook video ad , let me try first.

21 Designz
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey, thanks for reaching out. Could you reach out to us at Settings > Contact Support? We'd love to troubleshoot and get to the bottom of any issue you encountered when sharing to Facebook Ads.

December 4, 2019

Love this FREE app... I make videos for my store all the time. I would suggest Videofy to hurry up with instagram s o I can better market my apparel on IG .. Lol

Fathom Urban Tees
United States
3 days using the app
Vimeo, Inc. replied December 9, 2019

Thanks! Rest assured that IG sharing is on our roadmap and we'll make sure to support it once their solution is live.

February 10, 2021

Not free. £6 a month after free trial period. Please change this in your installation of the application in Shopify website app store. It says it's free to use, but doesn't say after free trial period finished, one will be charged at least £ 6 a months for your basic account.

21stCenturyRetail
United Kingdom
2 months using the app
Vimeo, Inc. replied February 11, 2021

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

April 20, 2020

I love how simple it is to make some awesome videos I started using Videofy just about an hour or less and I have already made 2 videos to me that is amazing, Thank you.

GetthemedJewelry
Canada
About 2 months using the app
Vimeo, Inc. replied April 20, 2020

Thanks for sharing! So happy to read you're happy with your videos. Keep creating :)

Edited August 27, 2019

I will update my review when the item (1) is addressed in a timely manner

Here's what you need to know about this app BEFORE you crush that Add app button:

1. Maximum resolution of 720p (DEAL KILLER)
2. No way to insert a call to action (CTA) text link.
3. No way to easily export videos.
4. Incompatible with Instagram.

Vidlogix
United States
2 months using the app
Vimeo, Inc. replied August 28, 2019

Thank you for sharing your feedback. We've recently launched a free beta Videofy version and are constantly working on improving our product and developing new features.
Rest assured that the features you mentioned (and more!) are on our roadmap and our teams are working on it.
We'll make sure to forward your comment as we understand how important this is.
Team Videofy

May 7, 2020

Great & easy app, especially for those of us who are NOT tech savvy! I only wish we could DOWNLOAD IT tho! After reading months worth of these reviews & Magisto's responses, I'm seeing tons of others so much wanting this option- to download our own videos we are making.. So many mentions by developer of this option "being available soon, within the next few months", and here we are in MAY & no downloading still?!! PLEASE?!
I'm already paying a small fortune for the Magisto iOS App to make videos, which they are basically the same (I think? Again- I'm not a tech guru, so...) The main difference I'm noticing is being able to directly add it to our Shopify stores. Otherwise, I could just save the video from original Magisto App, then (figure out how) to manually add it to my store...
Lastly, I wish the sizing could be easier. I have so many mixed square, portrait, & lansdscape favorite photos, I have to resize all of the photos I want to use beforehand, which is a super time guzzler!

All in all, it really is a great App! I like the music tracks we can add to it also.
Will be patiently awaiting the long-promised download option! :)

Dream Leggings
United States
About 2 months using the app
Vimeo, Inc. replied May 26, 2020

Thank you for sharing your feedback and for being a loyal creator with Videofy and Magisto. We appreciate it!
You're right, the download option is not available yet. While we don't have an ETA at the moment, we'll make sure to communicate it once it's live, so stay tuned!
In the meantime, you can create unlimited videos and embed them to your store and post them to social media for free.
As for the sizing, Videofy basically supports all formats that are "natively" supported by iOS, Android and Windows OS.
Please feel free to reach out with any other feedback or concerns via the App at Settings > Contact Support.
We'd love to hear more and look forward to helping you resolve the issue so you can continue creating with Videofy!