Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for creating professional videos with its variety of templates and music options. It's especially useful for small businesses and integrates well with Shopify for automatic product image pulling. Merchants report improved online presence and product appeal. However, some desire more features and customization. The customer service is praised for its quick and helpful responses.

September 25, 2020

I am loving this app! So easy and I had so much fun making the video and choosing the music! Would definitely recommend!

PartyGirl Essentials
United States
2 days using the app
Vimeo, Inc. replied September 29, 2020

Thank you! 5 stars and a stellar review! We hope your experience is as amazing as your words have made us feel about our app!

October 2, 2019

i like the app the only thing i dont like when people click on my video it send customer to there site to watch my video which i do not like id rather pay a fee and when people click to watch my video it dose not redirect them to there site to watch my video other then this it is very simple app and useful also would be nice to have the feature to chouse you own musice to videos

CRAZYLOWBALLERS
Canada
About 2 months using the app
Vimeo, Inc. replied October 3, 2019

Thanks for your review! We're glad to hear you find our app simple and useful.
To address the issues you've raised:
1. Sharing - native embedding of videos is enabled on Shopify, YouTube and Facebook business pages and ads but not Facebook private timelines due to Facebook's policy change back in 2017. It's possible to upload video files to Facebook private timelines. Please note Videofy doesn't support downloads at this time.
2. Music selection - you can choose a soundtrack during the creation process (a small collection of tracks we find best suiting the editing style you picked) or change it after rendering when editing your video (click 'soundtrack' on the top navigation bar) where you'll find a much wider selection of music. You'll even be able to upload your own music.
We hope this extra info helps. Let us know if you have any additional feedback or inquiries.
Team Videofy.

June 4, 2020

It's an amazing app. I did 2 videos to test it and they were great, although the video quality can improve a little bit. I see that the option to share to Instagram is coming soon so that awesome but I would like to also have an option to download them so I can share it to other places.

The Savings Shack
United States
About 1 month using the app
February 9, 2021

A bit Awful for the first video. Couldn't see it from my store front after uploading. Can you fix this?

Luxuriant Hairs
Nigeria
About 2 months using the app
Vimeo, Inc. replied February 10, 2021

Oh no! We currently support auto-embed in several Shopify store themes, but it seems that the auto-embed did not work on your store's theme.
As a workaround, the video can be embedded manually, but first, it has to be deleted from the product page. For more information could you please reach out to us directly at https://vimeo.com/help/contact so we can further assist you?

June 5, 2020

This is really top; and I my opinion, that's exactly the tools we need. good jobs guys..............

JAMES & JACOB
France
About 1 month using the app
February 5, 2021

I used this app to help make videos from still images and it works great. Very impressed. User Friendly too. Went from images to videos, with continuous updates, in roughly 1 hour. But the time goes fast - it's immersive technology. An the end result is exceptional. www.petzpaw.com

PetzPaws
United States
1 day using the app
Vimeo, Inc. replied February 7, 2021

It's very nice to read that you feel our app is easy to use because that was what we were going for! Thank you so much for your review and your rating!

Edited June 7, 2020

I Love your app. It makes short quick videos really easy. I also like I can post it easily embedded with my specific product. You ROCK for that. I also like how I can post to social media easily.
I gave you a 4 rating because: I do not like the timestamp on the video name. There also appears no way also just download the video in case of needs to post on a social media platform, or re-modify and add voice audio in another app like Camtasia. I also do not like that you just drop in the hashtags and blurb without giving us an option. You could do something to not make it so UGLY, like Made with ( HEART) by ( USERID/Company) and Magisto.
That being said, it is a free tool that you have given us, and I really like it.
I want to thank you, and anyone that lacks skills like I do should use this especially if they want a quick and simple way to make a short product display.
I HIGHLY Recommend Videofy / Magisto. Great App.

mykiddorocks
United States
28 days using the app
Vimeo, Inc. replied June 14, 2020

Thank you for taking the time to review our App. We appreciate your feedback and your input will be taken into consideration as we're constantly aiming to improve Videofy.
As for the time stamp, please note that you can edit the title of your video during the editing process on the top left corner of the screen. Our support team will be happy to further elaborate with screenshots via Settings > Contact Support. We'd love to better understand and help with the hashtag comment too if you don't mind dropping us a line :)
Although we currently don't offer the option to download the video, you can share the video directly via the App to YouTube and Facebook.
We hope this helps and would love to hear any other feedback you may have!

August 27, 2020

The app is awesome I can see my videos on a Facebook page I manage but not on my product shopify store or YouTube page.

essential variety
United States
27 days using the app
Vimeo, Inc. replied August 30, 2020

Oh no! We’re sorry to learn that you are having issues. That shouldn’t happen! Feel free to reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can troubleshoot and help resolve the issue.

Edited February 11, 2021

I dont want to use again. Although it has great access to make great videos, pricing is extremely expensive especially when you're a small business just starting out. All costs add up and unfortunately this is a big cost.

Awaken by Hiba
Canada
About 1 month using the app
Vimeo, Inc. replied February 14, 2021

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

October 19, 2020

I used this app and and completed a video then could not transfer to shopify store for preview i think it would be great.

ravenousdesigns.store
United States
About 1 month using the app
Vimeo, Inc. replied October 20, 2020

We currently support auto-embed in several Shopify store themes, but it seems that the auto-embed did not work on your store's theme. For further support in resolving this, please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further assist you.