Reviews (140)

Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting email lists, social media followers, and brand engagement, leading to increased sales. It's praised for its user-friendly interface and features like customizable landing pages and bot entry blocking, integrating well with Shopify and Klaviyo. Merchants report reliable performance in promotions and commend the responsive, knowledgeable customer support for successful campaign setups and problem resolution.

March 26, 2026

Leila has been great to work with and Viral Sweep makes it so easy to manage giveaways. Highly recommended.

PEAX Equipment
United States
Over 2 years using the app
March 1, 2026

Overly complicated to setup, overpriced, the base $49 plan really doesn't get you much...so your next option is $199.

I'm sure it's a good app, but it's ridiculously complicated and for the money, their are far better options.

NOMADYN
Canada
37 minutes using the app
December 11, 2025

We ran a small giveaway and couldn’t have asked for a better app. Setup was flawless, the support team was awesome, and everything worked exactly the way we needed it to. If you’re running any kind of giveaway, this is the app to use.

TacticalElites
United States
3 months using the app
October 21, 2025

Incredible product support. Billie helped me with my promotion to ensure it was set up and working 100% prior to our launch date, the landing page, confirmation emails; post purchase actions she helped implement everything and when I had problems she was able to jump in and fix these promptly. We have used viralsweep for many of our giveaways and cannot recommend enough.

Aimrite International
Australia
About 2 years using the app
ViralSweep replied November 18, 2025

That is genuinely fantastic to hear!

We're so proud of Billie and her ability to ensure every detail—the landing page, emails, and post-purchase actions—is perfect before you launch. It's a priority for us to jump in quickly and resolve any issues, so we're thrilled she could help you with such efficiency.

Thank you for being a repeat customer and for your enthusiastic recommendation!

Edited December 3, 2025

EDITED: Viral sweep is great. We are on our 6th sweepstakes and they get it right every time. If i have a problem they will hop on zoom with you and fix anything you need. They are great - Coming back to change my review this is not the company it once was. Customer Service is almost non existent when it comes to solving problems - there is people to talk to but they have no idea whats going on anymore like they used to. We are abandoning these guys after this month, after working together a very long time. Started in 2021

Bangin' Empire
United States
Almost 5 years using the app
Edited September 23, 2024

Great Products, Great service and the support team responds quickly to help you navigate their platforms and fix any problems you may be having. Highly recommend using this app for your store if you do contests or giveaways on your website.

The GiveAway Club
United States
About 4 years using the app
January 13, 2026

Great customer support. Billie was especially helpful.

rom&nd
United States
7 days using the app
Edited December 2, 2025

PLEASE READ!!! Do not get sucked in by all those 5 star ratings. We've spent over $20,000 with viral sweep over the last 4-5 years, they are ZERO and I MEAN ZERO HELP, when it comes to having a problem. I reached out about a single issue maybe 10 times in the last year of their post entry page not giving a count for our customers and they just sent me in circles to find out no one was doing anything. I'd reach out and its like we've never talked before and I'd have to do the same steps over and over to solve the issue. In the end, probably costing the company more than we've already paid them. If 0 stars was an option, would have selected instead. Save yourself the headake and Money.

BUMZ Eyewear
United States
Over 3 years using the app
May 28, 2025

Outstanding customer service. Has saved us hundreds of hours of time calculating entries and made us $X,XXX,XXX+! Can't say enough good things about this company and their software and staff!

Moore Mafia
United States
Over 1 year using the app
ViralSweep replied July 15, 2025

Thank you for the incredible feedback! We're so glad to hear that ViralSweep has helped save you time and drive such impressive results. It’s always our goal to make running promotions as seamless and impactful as possible - and your success is exactly why we do what we do.

We truly appreciate your kind words about our team and software. Thanks for being part of the ViralSweep community!

October 4, 2024

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!

John Malecki
United States
Over 1 year using the app
ViralSweep replied November 22, 2024

What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!