Reviews (198)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales, growing email lists, and increasing social media followers. They praise its ease of use, straightforward setup, and exceptional customer support. The app integrates well with platforms like Shopify, Klaviyo, and Mailchimp, offering robust customization for effective contest management. Features like voting systems and bonus entries enhance customer engagement, while appealing templates improve brand presentation.

November 7, 2024

Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10

Longboi & Co.
Canada
Almost 4 years using the app
ViralSweep replied November 22, 2024

Wow, that's great to hear! Thank you very much for your review.

December 18, 2024

ViralSweep has been great to work with for our first ever sweepstakes! Their customer service is very quick and helpful. We have been very happy with all of the capabilities this app has to offer and are excited to run more in the future!

BeAlive
United States
4 months using the app
October 4, 2024

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!

John Malecki
United States
Over 1 year using the app
ViralSweep replied November 22, 2024

What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!

December 5, 2024

App is easy to use, easy to customize, and the customer service is EXCELLENT. It's just great to chat with a human (not a bot) and get real-time help.

Azureau Wine & Spirits
Canada
10 months using the app
December 5, 2024

I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service.

I am looking forward to using Viral Sweep long term.

HikeWare
United Kingdom
5 days using the app
October 1, 2024

Incredible service, fast correspondence, and helpful customer support. The app looks great and easy to use. Highly recommend.

Beckah Shae
United States
Over 1 year using the app
ViralSweep replied November 22, 2024

Appreciate you taking the time to write this review + the kind words, thank you

October 7, 2024

Great customer service, the app works flawlessly for what we need. Very detailed guides on how to install and run things
!

Lux Supply Club
United States
3 months using the app
ViralSweep replied November 22, 2024

Glad to hear it, thank you :)

November 6, 2024

Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.

Brilliance Direct
United States
About 1 month using the app
ViralSweep replied November 19, 2024

Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points.

If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

September 4, 2024

Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!

Ontrail Store
Türkiye
6 months using the app
ViralSweep replied September 20, 2024

Wow, that's awesome - congrats! So glad you've had such a positive experience. Thanks for your review.

October 24, 2024

ALDIN WAS VERY PROFFESINAL WITH MY QUESTIONS. I KNOW VERY LITTLE ABOUT COMPUTERS LET ALONE WEBSITE CONTROL. HE GUIDED ME STEP BY STEP ON HOW TO GET IT UP AND RUNNING. I ASKED ABOUT A MILLION QUESTIONS AND HE WAS EASY TO WORK WITH.

PAPITA PROMOTIONS INC
United States
6 days using the app
ViralSweep replied November 22, 2024

Aldin is a champ! Thank you for your review.