We just started using this app and we are amazed so far by their customer support. They have been very responsive and helpful solving our issues quickly and efficiently.
We are using this app to grow our email list and social media following. The app is phenomenal. It is easy to use and customer service is excellent. Giancarlo was very quick to respond to our questions. I tried another app previously and found it difficult to navigate. Viralsweep is easy to navigate and we had our contest up and running in short order. Our contest has now gone viral, thanks to Viralsweep.
Not a fan of app indication that there is a free version only to sign up and see that there isn't one. There is a free trial, but after 7 days it will charge you a minimum of $45. Please remove the "Free Plan Available" from the app.
Hello, our records show you never signed up for an account. We are sorry you would feel the need to leave a negative review having never used our app. The "free plan available" portion is something that Shopify adds to the app listing in order for us to indicate that there is a free trial available -- if you look at the pricing on the app listing it does state the following:
"FREE 7 DAY TRIAL
Trial any paid plan for 7 days
Data access is limited
Integrations not available in trial"
Seems like the free version for 7 days does not allow you to to anything all links say upgrade $49 a month.
Hi there -- this is because you already installed our app in the past and have an existing user account, which is why it is asking you to upgrade. You can contact us at email@example.com with any questions about your existing account.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
Every feature that we needed and the best customer service we have experienced on Shopify! I would recommend this ap to anyone that wants to host a competition or giveaway!
Thank you for the kind words :). If you ever need anything else, always feel free to reach out.
We have used this app to make Give Away with our influencers and it has helped a lot! We are able to create easy landing pages for the Give Away and ensure fair winners with the software
ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.
What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.
If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.
I just recently purchased the starter plan and expected to integrate the basics, Facebook & GA. I was unable to because I needed the Business subscription. If Shopify is a POS for you then you have to offer more clear product description for customers. "All Starter Plan Features AND," implies that all integrations would be included. "See pricing options should reflect what is shown on the App Store. If I could not connect to Facebook at the minimum, I would not have purchased the Stater plan. I am only allowed a FOMO integration. I surely feel swindled. The app has great features on it too.
Hi there -- unfortunately, Shopify's app store listing page does not allow us to list out all features available on every plan as they enforce a word limit. There is a link directly to our pricing page at the top of the plans though which will allow you to see a full breakdown of all features. We do offer 20+ integrations on our starter plan, just not the ones you were looking for. Our pricing page lists out every single integration and which ones are on which plans.
This app destroys your SEO on google. It made all my search listings show the ViralSweep front page description of contest. You have to pay $100 a month to get all of the emails from the contest. total bull sh7
We immediately looked into this issue as soon as your review was posted. We found that using our lightbox, if you added our code into the wrong section of the page, it would replace your meta tags for the duration of the time you were running the campaign on your website. We corrected this issue immediately. In regards to your comment about pricing -- this is not correct. Our lowest plan is $49 which gives you access to all the entries on your campaign, including analytics, which can all be exported. We hope you will give ViralSweep another chance in the future and we're sorry for any frustration this may have caused. We offer live chat and email support so please feel free to reach out in the future with any questions.