ViralSweep Giveaways Contests , 161 reviews
Viral sweep is an amazing app to run our promotions. There are so many variable we can use to customize our giveaway to our needs. The process was quick to set up. We really liked adding bonus periods that engage more checkouts during our giveaway. ALSO any questions we had were answered within 5 minutes by Giancarlo and the staff. Truly one of my favorite apps on Shopify
Giancarlo went above and beyond helping us get set up properly. The app works great, I highly recommend it!
We have been using the app for about 3 months now and it works flawlessly. Giancarlo was extremely prompt in his response when I had an issue that was totally my fault. Amazing customer service. In a world where you wait on hold for hours, he had my problem fixed in less than 2 minutes. I would recommend this product to everyone!
Let me just say that no one asked me to come here and leave a review, normally I only leave reviews when I get horrible customer service but this is not the case. I am so pleased with viral sweep that I had to come on here and leave them a review. I use there app to run my sweapstakes and first off. I’ve gone from 40k in sales a month too 250k + a month in sales, given it wasn’t them that made that happen but without their app I wouldn’t have been able to do it. I did request that they add a way to mass add bonuses to specific products and they told me that they had it in the works. I emailed back saying awesome, let me know when you get that done; not thinking they would ever remember to email me back. Sure enough yesterday I got an email back saying they added it, and ontop of that they made a 4 minute video specifically for me showing me all of the new features, then ontop of that they went onto my site and did some new integrations for me free of charge because I didn’t know how to do them. This customer service is better then I would’ve ever expected. No BS when I say this, I’m a regular guy and seriously they are that awesome that I had to come here and leave this review because they deserve the heck out of it! (by the way, the guy who did all of this was Giancarlo.) again, amazing job and thank you for the amazing customer service !
The customer service is top-notch. So far the platform has served us well for our giveaway. We have used other platforms that were not as straight to the point as Viral Sweep.
We have been using this app for several months and it's worked great for the promotions we are running. Plus the support team is great and have helped guide us and fix issues quickly.
Viral Sweep has been one of the most amazing app experiences I’ve had thus far. Customer service is extremely responsive and the owner is the one who is typically responding to customer service tickets. Talk about dedication. On top of that, the app has so many intuitive features to help bring your marketing game to the next level. Thank you Viral Sweep and Giancarlo for making my life 10 times easier!
Great app for contest or sweepstakes. I reached out for assistance and the customer service was so fast & helpful.
Easily the best giveaway app out there. Super simple to use, tons of design flexibility. It works the way you need it to. And, the founder will follow up with you to make sure everything is running perfect and gives you tons of tips based on how other campaigns have found success 10/10
Outstanding support quality! Fast and satisfying responses! We would certainly recommend ViralSweep to others! They are super flexible and solution oriented!!