Reviews (661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.
Refine
-
By rating
Really really helpful customer service and awesome app! Just what I needed for my store at the moment. Thanks!
Customer service is exceptional - responsive and very experienced. The best I've experienced. They work very hard to ensure the app aligns well with your website and that you are very satisfied with the end result. Nothing is too much trouble, as they continue to answer any questions in an efficient and timely manner. The app is very easy to use, providing valuable information to analyse customer buying habits. Highly recommend this app and this customer service team - thank you.
Upgraded to the starter plan & had some questions so emailed on a Friday & they communicated with me ALL weekend long to answer my questions & do some stuff for me that they don’t normally do. AWESOME customer service!!!
LOVING IT so far! Have only gotten to use the customer "sign up" part so far but I'm sure the email notification part of the app will be just as good.
awesome customer service. I'm using the free version, so far so great! easy to set up and very user friendly
Really nice app and it works fine :) I use it on my little ecommerce and i'm glad that exists the free version.
edit:
After some months, I still love it!
The support team is especially helpful in resolving my issue. They found the root cause and quickly resolved it. Although they took awhile to fix the issue, they were patient and follow-up with me closely. I would recommend the App. It would be perfect if there are more customisability feature on its 'Free' plan. Overall, it was a good experience with the support team.
You can check out the App on my store at: www.emiens.com
I've just installed the app and they help me do the customization exactly as I wanted to. Best support ever!
I am using the Free Plan and I really enjoy it. Had 1 issue with setting things up, but customer service was extremely quick to resolve this issue for me. I will be using them to upgrade my plan when the time comes. I fully recommend 5 stars!
This app works a treat to notify customers when products are back in stock via email. We generate a lot of sales through the app and can see as soon as a garment is listed in stock traffic rushes to the site. We had an issue with it synching with a new shopify store template but customer service immediately fixed the problem for us within 10 minutes of contact. Great customer service
Very easy to setup and modify. FANTASTIC SUPPORT. Had a minor setup query and they replied and resolved it for me within an hour. The app has worked great for us so far.
Would like if they had feature to get email notification when customer alert requests come in. Hopefully in future update.
Thanks so much!