Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective back in stock notification feature, ease of setup, and seamless integration with various themes and apps. They find the detailed product demand analytics useful for inventory planning. The support team is commended for their efficient and responsive service. The app is seen as a key tool for boosting customer satisfaction and business growth.

October 18, 2018

Customer service is top notch. Timely responses with quick solutions (in some cases even offering solutions to problems I didn't know I had!). The flexibility of the app has been helpful as I do restocks small and large, very compatible with creating segmented emails for targeted customers.

Highly recommend for anyone that is constantly having inventory change (especially around quantity = 0, for a small company like mine, we produce small batches of goods at a time, which makes this a very useful tool!).

Clearly 5 stars. Bravo to you, your code writers, and your customer support staff!

Kitsbow
United States
Over 1 year using the app
October 17, 2018

I installed this app because being a small and new store, my inventory count is super low. The app enables me collect customer data to gauge interest in an out of stock item.

The team at In Stock Alerts is competent and professional bar none! They reached out to me immediately I installed the app to find out if they could assist in any way and boy did they! They went above and beyond and even made very intelligent suggestions to me regarding my site. The level of customer service is unparalleled. Thank you Nisha and Prateek!!

La Fierce
United States
Over 1 year using the app
September 25, 2018

Some initial teething problems but support was there immediately and resolved the issue straight away.

Also took on board our request to add Omnisend to their list of email newsletter subscriptions.

El Greco Miniatures Ltd.
United Kingdom
Over 1 year using the app
November 7, 2019

Easy to use, easy to manage. I can choose the look and the text. The support is fast and helpful !thank you

RougeFramboise
France
Over 1 year using the app
January 28, 2022

The app works just fine with our systems. The customer service is very helpful, whenever there is an issue they work everything out.

More Than Health
Germany
Over 1 year using the app
June 23, 2020

Great app to stay on top of production. Easy to install - though it didn't appear at first after an email to the team they quickly helped me resolve and install the app. So far so good and so great that it has a free option!

Muizee
Canada
Over 1 year using the app
September 25, 2020

Great app and great support. We have used this for nearly a year now and it really helps when we sell out of something and notifies our customers when its back in stock.

Oxygen Boutique
United Kingdom
Over 1 year using the app
Edited March 31, 2023

I can't talk up this app up enough, and especially the Support Team. Great support, top notch! Highly recommend. We have changed themes a few times, and along the way, they have always been there to update what needs to be changed, and even did something for us that they don't show that's possible in the app! Great company, and the sales from this app is noticeable. Thank you guys for always being there.

House by JSD
United States
Over 1 year using the app
Edited September 18, 2017

AMAZING CUSTOMER SERVICE. Hopefully the app is as good xxx

Labyrinthpiercings
United Kingdom
Over 1 year using the app
August 2, 2022

Great app, awesome customer service, they were able to return my message quickly with solution immediately.

Alchemy Bikes
United States
Over 1 year using the app