Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

Edited August 19, 2020

Seems to work well, and the customer service is quick and quality. It didn't work when I first installed it, I did need to have their rep log in and check things out.

The Kindness Factory
Canada
8 months using the app
December 7, 2018

Works really well - support helped me get it setup and working well on the site. They are helpful and fast! would recommend!

NATURELO
United Kingdom
8 months using the app
October 25, 2019

I just installed this app to help me collect emails for my out of stock items. The app didn't automatically add to my product page with the install that I did so I reached out to the customer support and got a response in less than 5 minutes that fixed it. Thanks!

Reprise Activewear
United States
7 months using the app
March 28, 2019

We chose this app to allow our customers to sign up for notification if they aren't ready to pre-order the item they like. Our wait times can be long for pre-order items, so it's often more interesting for customers to sign up for that notification and for us to download the report and order those items.

This configuration was not available by default, so Suman at Swym helped us configure it. We've just lanched the store with the app and hope our customers will use it to help us better serve them.

Works nicely
Great support

Les Artisans d'Azure
Canada
7 months using the app
August 6, 2018

Great Support,
Was willing to help me with any of my questions. I think this app may be great. I haven't actually used it yet, but so far so good!

Got Keys
United States
7 months using the app
March 8, 2023

The app is easy to implement and to adjust according to your needs. But especially I liked the fast, friendly and professional support. Within less than 24hours I got a reply to my question with a proper explanation including screenshots. Furthermore there was also a follow-up to see if I could fix my issue.

simplythedesk
Switzerland
7 months using the app
January 7, 2018

App is great and support is even better. We highly recommend.

Lonia
United States
7 months using the app
July 22, 2019

Features look pretty good. But when I try to install it and just found out that it doesn't have a free plan anymore...

DesignNest by allocacoc
Netherlands
7 months using the app
Swym Corporation replied July 22, 2019

Thank you for trying out our app, and for your review. I am glad you like the features - we do have a free plan. I am sorry if that wasn't very clear during the install/setup process but we still very much support it. Please let us know if we can help you get setup on the FREE plan for the app.

October 18, 2018

So far so good, its a very helpful app .Also the support team was quick and responsive :). Must get this app if your products go out of stock and back in stock often. Only Thing I do not like is it doesn't email you when someone does sign up for restocks. :(

Wish N Wells
United States
7 months using the app
July 6, 2023

I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.

Birgu Candlelight Company
Malta
7 months using the app