Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

March 27, 2019

Customer Care very fast and responsive. Fixed an illustration issue on our website very quickly.....

Vertere Berlin
Germany
6 months using the app
December 20, 2018

App was easy to set up. I did reach out to support to customize the look of the confirmation box (colors were not in line with our branding) and they were able to fix it promptly. Looking forward to upgrading to the paid version and getting automatic notifications enabled!

Volante Design
United States
6 months using the app
Edited June 16, 2020

I currently use this app for my shop and it's fabulous. It's incredibly easy to use and the customer support team was extremely helpful. I emailed them with a few questions / fixes to be made, and they helped me immediately. It was an effortless process.

PARIDAEZ
United States
8 days using the app
Edited December 28, 2020

**Second Update** Only after changing my original glowing review and leaving the review below, Swym decided to try to help me. They were very cooperative and helpful, and I am happy to say it is now working properly once again, so I will keep my subscription as it works very well for my store. I'm just disappointed that it took me leaving a less than glowing review to get them to be responsive. **Update** I originally gave this app 5 stars; I have an issue and the app is not working and they say they cannot fix it. Will be canceling my subscription; I'm so disappointed.

BackSide Fabrics
United States
8 months using the app
September 13, 2023

We are happy we have installed this app. We are surprised and pleased at the number of customers using it and has definitely lead to an increase in sales so far. The customer service team are very responsive and helpful as well.

Lazybones Australia
Australia
8 days using the app
April 4, 2022

Used for back in stock email and integrated with Klaviyo well, also looking at the pre-order workflow for the future.. a good app.

nedrelow
United States
8 days using the app
May 4, 2020

I used this app with the Atlantic Shopify theme. They were able to write a customized app setting so we could enable the "email me when back in stock" button without having to use the "continue selling when out of stock" feature turned on. They were very quick to respond and fixed the problem perfectly.

FOUND collection
United States
8 days using the app
July 22, 2019

Features look pretty good. But when I try to install it and just found out that it doesn't have a free plan anymore...

DesignNest by allocacoc
Netherlands
7 months using the app
Swym Corporation replied July 22, 2019

Thank you for trying out our app, and for your review. I am glad you like the features - we do have a free plan. I am sorry if that wasn't very clear during the install/setup process but we still very much support it. Please let us know if we can help you get setup on the FREE plan for the app.

August 12, 2023

Madhav and the team were so helpful and quick to respond. Made the appropriate changes quickly and efficiently. 10/10 would recommend

Kaaf-Nun
United Kingdom
7 days using the app
February 28, 2019

Great customer support! We had some problems with our theme and they solved them in a few minutes! I strongly suggest you try this App!

2b Gioielli
Italy
7 days using the app