Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this translation app for its ease of use, quick setup, and ability to translate entire websites into multiple languages. Key features include SEO optimization, high-volume translation handling, and dynamic content translation. The customer support is often praised for its responsiveness and technical assistance. The intuitive interface and superior translation quality are also highlighted. Some merchants report increased sales and customer satisfaction after using the app.

December 24, 2020

Most amazing support, and great app. love love love it.
Works great, thanks a lot
Thanks, it works fine, you are a big help

AMARO Jewellery
Israel
24 days using the app
April 19, 2019

simply the best app for translations, very good reactivity from the support and reasonable price. i recommend !

HealthyMix
France
24 days using the app
October 19, 2022

Very nice support from Will, i had a lot of different questions and they all got solved very fast. Additionally this language switcher is operating very fast.

AirFog
Germany
23 days using the app
January 16, 2018

These guys have the best translation App on Shopify ! Topnotch customer service. Thanks for your help when I was struggling with code & stuff ;)
I truly recommand Weglot App for anyone

Charlesgermain
France
23 days using the app
May 2, 2018

Though pricy this gives an easy way to get translations out there. TIp: be sure to exclude reviews from translation to remain in control over the word count

Ilovegrowingmarijuana
Netherlands
Over 1 year using the app
May 11, 2021

Great app with accurate translations. Also the support service is great! I am very tech unsavvy but Baptiste was incredibly helpful, responsive, quick and patient. Highly recommended!

Beyond
Japan
22 days using the app
May 14, 2019

I used this app to help me translate my webpage, it's very easy to use and the support team has been so helpful. I 100% recommend this app.

Beng Kang
Singapore
22 days using the app
June 6, 2019

I am giving 5 stars to Christophe and the team. They did everything I wanted just the way I wanted it, very professional. They answered all of my questions in no time. I think that this is the best support I have ever received for an app!

RoseDeco
Bulgaria
22 days using the app
April 23, 2018

Awesome app. Very quick translating. Of course, you want to run over the text to make it your own, but only slight adjustments need to be made. Great and proactive customer service. (Needed to know how to have newly added pages translated. - great support.)

Vanmorgen
Netherlands
Over 1 year using the app
Edited March 17, 2020

I have been using this app for a while and now I will be uninstalling it. It basically doesn't work well and it translates only partially. It also adds strange characters to the translation lists, increasing your word count so that you have to upgrade to a bigger plan. Customer support doesn't respond to any support requests.

UPDATE: I have received an email from Karina which blames me for not being happy with the app and leaving a bad review. She says, and I quote, "I wanted to know why you did not contact us directly and instead left this review?" So there is nothing wrong with the app and I have to be happy with it. Also, she chases me only 6 hours later saying "I wanted to follow up on the below message and see if you remove the review." Karina, I had contacted you twice through the webchat on the app, that's why. Your approach to feedback has been really terrible.

Bombay Sunset Jewellery
Spain
Over 1 year using the app
Weglot replied March 18, 2020

We are sorry you feel this way but asking you to contact us if you are having issues is not in any way blaming you. It is normal to ask a user to contact us if they do not understand certain aspects of how our app functions instead of leaving a negative review on issues that are actually fixable. So other users reading this understand that your issues were resolvable:

Here is the answer to your statements:

-We have responded to all your messages; the last one being in December. There were NO unanswered messages from our team.

-The reason your site is not translating completely is that you are over the limit of your plan and not the app not functioning.

-Can you give me an example of strange characters?
Also, we do not have some mechanism that randomly adds characters to your site to scam you. We are a reputable company and wish to remain that way. We translate everything that is in your source code.

We wish you the best in all your future endeavors.