Bella Belle Shoes
This app is good for translating your website to different languages using Google Translate. Therefore, expect clunky and weird translation as you would expect from Google Translate. This may work for some, but not for others. You may want to look into just manually translating your key pages to sound more professional. Otherwise, don't bother paying for this app as your customers can use Google Translate for free.
Customer service is knowledgeable and responsive.
Be careful not to get billed for automatic upgrades. Write to them that you don't want to get billed for automatic upgrades. I fell for this. Never again. Note that this will mean some parts of your pages may not get translated.
This next one is my biggest pet peeve. It is important to note that as you make changes to your site (not new additional content; just any changes), they will store all the content (old and new) and translate absolutely everythinggggg which causes your wordcount (therefore pricing) to go way way up to the point that it sounds unreasonable. We had to go through each page and delete the old translation, which is very tedious. Just by doing that, it reduces the wordcount from 600,000 to below 200,000 for 5 languages. They translated everything including all URLs, all size options, all countries, all searches that customers did, all the dotted lines, dates, discontinued products, SKUs, and also the same translation stored more than once. Imagine all these little stuff gets multiplied by however many languages you offer. A way to avoid this is to do the tedious task of "blocking" translation.
All in all, good app to have if you need translation and don't mind clunky translation, but be very careful with the points mentioned above: overcharging, weird-sounding translation, and wordcount calculation. It can get expensive very quickly.
Weglot team: please take this feedback to better your offering. Translating every single little thing (old and new) breaks down the integrity of your brand. Give customers the courtesy of upgrade advance notification. You have so much potential but practices like this make you look bad.
Great app, by far the best in the market, also with a great support, Thanks guys. Keep the hard work up.
I want to give huge kudos, to the Weglot support team. Adding a new language to your WEB page can be quite a challenge, but your support team is really responsive and very professional! Also replied to any question or doubt we might had.
I really like the app, it works excellent and I can highly recommend. The support is great - I was positiv surprised at all. (much better than the app I used bevore)
Christopher such a legend at support, imagine being stuck with this for days just to find out he solves it after 5 minutes.
Awesome App. It works like a charm and saved us a lot of time. Support is also wonderful. The only thing I would love is more design option and integration for non-coder people.
Let me start; these guys are thieves! We canceled, uninstalled, had support cancel, and they keep charging us over and over. My bank will not help. Instead, they want us to cancel the card when these thieves keep charging us. Be warned they are in it for the money and not the support. Also, the translation is mostly lazy and have to be redone by a professional. Every since BERT, Google knows what authentic translations look like.
The App works perfectly and the customer service is very good. They answer fast and they do everything to help.
I changed from Langify to WeGlot, mainly because finding translations to edit in Langify was a drag. WeGlot also offers an Online Editor which is the best for small edits. The dashboard is really simple and efficient.
I did encounter problems but the WeGlot team responded quickly during office hours. Moreover in time they have been doing great work in making the app even more user-friendly.
It took a lot of time to switch as I was also switching themes at the same moment but once settled in it is such a relief to have WeGlot. So thanks Guillaume and the rest of the team for all the time and this great app! Andreas from www.hussh-cradles.com
Been using it for over 2 weeks and we are impressed. Easy to use, and works well. Support is amazing as well. Recommend!