Reviews (1,568)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

September 30, 2020

Excellent support! Fanny was very attentive, quick and helpful!! Answers all my questions and helped me during all the process. As I am a beginner in IT it was really awesome!

Use-Zest
Portugal
30 days using the app
June 21, 2017

very good and easy to use app
for customer service i can give more than 5 stars very helpfull

Maa Althahab
Türkiye
Almost 2 years using the app
November 21, 2023

J'ai eu recours auprès d'Antoine qui a résolu mon problème de login avec mon nouveau compte Pro, en l'espace de quelques minutes ! Un service au top et encore merci Antoine ! L'application est intuitive et les traductions sont de qualités !

LISA Cosmetics London
Switzerland
29 days using the app
October 10, 2022

User-friendly interface and excellent customer service. Big shout-out to Antoine who helped out our team with an issue incredibly quickly and effectively, thank you!

Ro Collection
Denmark
Almost 2 years using the app
Edited September 1, 2020

I am using the app to translate my website from EN to DE and it works great - the interface is easy to use. Moreover, Margaux from the Weglot team has been extremely helpful and answered all my questions with thunderbolt speed. Totally recommend Weglot!

Mama Matters
Austria
29 days using the app
Edited April 30, 2020

le service client a été réactif et réglé mon problème l application fonctionne parfaitement bien maintenant

InnovNLP
France
Almost 2 years using the app
Edited April 20, 2022

3Jahre Nutzererfahrung, 3 Years User expereince.
[Englisch translation below.] .
Ich habe Weglot 3 Jahre lang benutzt, es ist ein eher zuverlässiges Tool, ABER die Preisgestaltung und der Benutzerfreundlichkeit beim Übersetzen haben mich dazu gebracht es wieder zu deinstallieren.
Damit du verstehst wie die Wörter berechnet werden: JEDES Wort welches übersetzt werden soll wird gezählt. JEDES. Also wenn du eine Produktbeschreibung mit 500 Wörtern hast, und 100 Produkte, hast du schon 50.000 Wörter. Es ist egal ob es immer wieder die gleichen Wörter sind.
Es wird je Produkt wieder neu angefangen zu zählen.
Hinzu kommen alle Wörter des Systems (Kategorie Namen, Tags, Produktnamen, etc)
Dann gibt es die Einstellung dass AUTOMATISCH ein Upgrade gemacht wird wenn du Wörter überschreitest. Da war ich böse überrascht als ich eine Abbuchung auf der Kreditkarte fand. Diese Einstellung muss man selber abwählen.
Meine letzter Plan war der Pro Plan mit $490/ Jahr, mit dem Hinzufügen einer weiteren Sprache wäre ich in den Advanced plan gekommen, mit $1990 / Jahr - was absolut nicht in relation steht.
Deshalb erfolgte die Deinstalltion.
ENGLISH REVIEW.
ENGLISH REVIEW.
.
I've been using Weglot for 3 years, it's a rather reliable tool BUT the pricing and ease of use in translating made me uninstall it again.
So that you understand how the words are calculated: EVERY word that is to be translated is counted. EVERY. So if you have a 500-word product description, and 100 products, you already have 50,000 words. It doesn't matter if it's the same words over and over again.
Counting begins again for each product.
In addition, there are all the words of the system (category names, tags, product names, etc.)
Then there is the setting to AUTOMATICALLY upgrade when you exceed words. I was nasty surprised when I found a debit on the credit card. You have to deselect this setting yourself.
My last plan was the Pro plan at $490/year, adding another language would have put me on the Advanced plan at $1990/year - which is totally unrelated.
That's why it was uninstalled.

DJ Skins
Germany
Over 2 years using the app
May 12, 2020

Wonderful help from Guillaume who was more than reactive, very nice and efficient! Great service, thank you so much!

Vidiamo
France
29 days using the app
February 27, 2020

Really good application with great customer service. The traduction may be weird for some part but it's possible to modify everything so perfect for me.

Mâtin
France
28 days using the app
February 6, 2023

Great support!!! We had a small issue with some translations – Will answered and solved the problem immediately! Very good working app... THX Will!

ALLPURE
Austria
28 days using the app