Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

April 8, 2022

I used this app for translating Japanese into English. I speak and write English but it was hard to edit everything on my own and one of the guy helped me a lot to get through the system.
They are absolutely nice team.

へいちる
Japan
Over 1 year using the app
September 25, 2020

Prube muchas app de translate y esta sin dudas es la mejor, el servicio tecnico es inmediato y te ayudan en todo. Si quieres una web con traduciones esta es la app.

Shoppinghappylife
Argentina
25 days using the app
Edited July 22, 2022

Store speed dropped form 89 to 16!!! They worked in my code without permission and just "rmoved" some optimized code.
Storefront was damaged fro 5 days, all you get are snotty arrogant replies for created problems by them, trying to avoid clear communication. We have several shops and work with a lot of developers, we are on the Pro Plan here. customer service was never great, always leaving out details but this is just disrespectful to the core. you ask them what option exist for setting the language switch and they go into live them, remove optimized code and set the ugly switch in the middle! of the slider and thereby move my whole menu and leave it broken for days. Good developers always check what your want and work in a test theme to avoid damages. there are much better apps out there with integrated currency change and respectful customer service. go there. Update:
They did not "reach out" several times as mentioned by weglot, they just did reply via mail.
It seems one person is working on the answers, another person on the actual theme but details and requests just get lost.
Write them ten times what you want and need and be sure only one problem will be maybe looked after. There was never an apology for the issues created by them and our store is still not back on its original speed.

COSMIC UNIVERSE
Hong Kong SAR
Over 1 year using the app
Weglot replied July 12, 2022

Hi,

We are so sorry to see you have had a negative experience with Weglot but it seems our team has reached out multiple times with solutions and you did not wish to continue the process of help from our developers. Sadly we were not able to further get a response from you.

If you wish to continue the conversation, we are happy to answer you back and make this right.

Have a lovely day!
THE WEGLOT TEAM

September 2, 2020

Superbe application...nécessitant certains ajustements manuels, mais comme le support est excellent et réactif, tout est OK !

SNYGER
France
Over 1 year using the app
December 28, 2017

Great app! Max will help you getting the app positioned just how you want it on your website. Timely email response. Highly recommend.

Brazil Wear 2
United States
25 days using the app
July 27, 2018

@Walkin Berlin Why did you give it 1 star? Absolutely a very good App.

Before uploading, you could take a copy of the website and experiment on the copy.

He's doing a little tagging. It does not interfere with all codes. Why are you uncomfortable.

Enadellcom
Türkiye
24 days using the app
January 9, 2018

Exactly what a store with Multi country and language needs ;-)

Yogamatsonlineshop
Egypt
24 days using the app
March 5, 2018

Very good customer service! Not so good visibility of what plan you are in though.

Ollylingerie
France
Over 1 year using the app
Edited February 5, 2019

Great team. Rukhsaar, very patient and nice he helped me a lot with all my questions and gave me a solution for all that I was asking.
Thank you very much!!

INNOV2LEARN
Canada
24 days using the app
December 24, 2020

Most amazing support, and great app. love love love it.
Works great, thanks a lot
Thanks, it works fine, you are a big help

AMARO Jewellery
Israel
24 days using the app