Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and quick translation of entire websites into multiple languages. They value its intuitive interface, automatic translation of dynamic content, and SEO functionality. Many praise the responsive and effective customer support team. The app is noted for its easy setup, clear instructions, and wide language selection.

March 11, 2020

Very satisfied with the app !
Easy to use.
Great reactivity from the staff (Thomas really helped me!)
Marina

MEA AYAYA
France
About 5 hours using the app
May 19, 2018

:( I can't delete a Weblog(https://apps.shopify.com/weglot) from my website. It's a translator. I deleted it, but it remained on the site :( the translator window hangs to the left of the main menu. This flag is hanging and I can not remove it and the translator program works. Your support told me that the issue will be resolved 24-72 hours. It's long! I can't work with the site. This is a problem. I didn't have such problems in Shopify before. Please solve this problem. I can't wait a few days. This error of your platform is regarded by me as forcing a deal. It's illegal. I will refuse the services of the company of Shopify.

Goldelfin
Spain
5 days using the app
April 8, 2022

I used this app for translating Japanese into English. I speak and write English but it was hard to edit everything on my own and one of the guy helped me a lot to get through the system.
They are absolutely nice team.

へいちる
Japan
4 days using the app
April 8, 2019

Good app so far, fast and clear response time with help when requested.
Still in testing, but the fact that you can change the translation manually is a big plus as Google is not the ideal translator.

Vuarnet Canada
Canada
4 days using the app
September 10, 2022

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched.
Now I have to rewrite all the product descriptions manually after deinstallation of the app.

ProDicer
Germany
4 days using the app
Weglot replied September 23, 2022

Dear ProDicer,

We are sorry to hear that you have had such a negative experience.

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you.

Please contact our office at support@weglot.com so that one of our representatives can discuss your concerns in more detail.

Hope to hear from you soon!
The Weglot Team

January 23, 2018

Very proactive and efficient support. Thank you Max !

Dwtn Paris
France
About 4 hours using the app
May 4, 2022

I just started using Weglot, Technical support is amazing, app is robust and gives you useful tools to edit translate. For now only minus is pricing plan, I reached 50000 words with 2 language (300 products), and I just started.

JUG deli
Croatia
3 days using the app
June 25, 2021

Weglot Cons, found with my experience:
- for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

Tiralento
Italy
2 days using the app
January 11, 2022

Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!

VANROSELEN Fine Chocolates
Netherlands
About 2 hours using the app
Edited December 21, 2019

Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi

Swanlee
France
3 days using the app