Reviews (1,546)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its SEO-friendly features like subdomains and subdirectories, which boost international traffic. It offers both automatic and manual translations, appreciated for their versatility and real-time updates. The user-friendly interface and easy installation process, along with exceptional customer support from team members like Corentin and Guillaume, are frequently praised. Merchants also value the comprehensive resources provided, such as guides and videos, which aid in effective app utilization. This app is favored for its robust translation capabilities and reliable support, making it ideal for Shopify store owners aiming to expand their international presence.

September 5, 2019

Très bonne application, j'ai dû retravailler les traductions pour optimiser le SEO mais j'ai gagné énormément de temps grâce à cette application, le SAV a été très réactif et compréhensif lorsque j'en ai eu besoin.

DesignFeu
France
About 2 months using the app
September 3, 2020

Best customer service. Best app to translate your website
Easy to use. If you have any problem do not hesitate to contact the customer service.

Mouty Paris
France
2 days using the app
March 4, 2021

Great app! Awesome service! Especially Guillaume helped me a lot. He answered super fast, was always very kind and did an excellent job. Thank you!!

June & Julie
Germany
2 days using the app
July 9, 2021

The app is working just fine. The customer service is perfect, thanks for helping me with some minor technical issues.

ovallskincare
Germany
2 days using the app
September 2, 2020

Cette application est de loin la meilleure dans le domaine de la traduction en plus, le support technique est remarquable !

Soierie Huo
Canada
2 days using the app
May 5, 2020

The app works well. The only problem is that when you change a word inside a long text, you have to update ALL the translation again and that's a bit annoying. Great customer support.

TUUS Ex libris
Spain
About 1 month using the app
September 20, 2019

Le service client est au top. Ils sont vraiment là pour nous aider.

Vous pouvez traduire les applications et les mails que vous envoyez à vos clients tant que vos applications sont pas en iFrame.

Certaines traductions sont quand même à faire, il traduit bien dans son ensemble mais pour certaines détails il faut passer derrière mais sinon le traducteur est au top.

Je conseil le traducteur pour celui qui veut pas créer des tonnes de boutiques pour pouvoir traduire son site. Il faut juste que vous engagiez un traducteur soit de chez Weglot ou un prestataire et vous pouvez lui donner l'accès afin qu'il vérifie ou améliore certaines traductions.

Gear Project
Belgium
About 1 month using the app
January 24, 2018

Extremely quick response and great translational tool!

Biobids
United States
1 day using the app
Edited February 1, 2022

auto increments translated words to make you reach the limit and to upgrade your free plan to non free (even when you delete the auto translations).. free plan is a fake, prefer to use of csv files for the shopify export if you don't want to lose time

El Tucán - Fighting for the forests
France
About 1 month using the app
October 15, 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!

pata paw
Switzerland
About 1 month using the app
Weglot replied October 18, 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out!

Best,
The Weglot Team