Reviews (1,512)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automatic translation feature, beneficial for international trade. It supports multiple languages and allows manual adjustments. The app is praised for its seamless operation, speed, and SEO-friendly features. Merchants report increased international traffic after using it. Customer support is commended for its responsiveness and effectiveness. The app is easy to use with clear instructions and troubleshooting resources. It's reported to positively impact businesses by making content accessible in multiple languages.

September 24, 2021

started using yesterday.. had some problems but the support is great and could help very fast. i think thats gonna be very nice

ALPHA-ENERGY®
Austria
1 day using the app
March 25, 2020

Hey Max thanks for reaching out I would not use your services even for free, your app is absolute dogshit and I'm glad I found an alternative as soon as I touched your buggy messy piece of shit software, this was the worst experience I've ever had in my life
Please close your business. If I would care enough I would tell you the problems with your products, but pushing me to buy while your shit app doesn't even work and expecting me to pay for a piece of simple code that lol why can I only add 1 language? And it's not designed for humans it's designed for autistic people.

I tried using your shit "visual editor" which is apparently the only option and it doesn't even work lol glad I didn't sign up for payment lol I actually wanted to, guys there are other great services stay away from this one. 0/10 would not use ever again even if it was the only product left on the whole freaking planet.

Anti-coronakits
Israel
26 days using the app
Weglot replied March 26, 2020

Weglot treats all our users with respect and does not stand for this type of abuse. As you never contacted us for help, there is no way for us to help you.

As there are bigger issues at hand, we hope you and your loved ones are safe.

April 19, 2023

Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using

Haltungshelfer
United Kingdom
24 days using the app
Weglot replied April 20, 2023

Hi,

Thanks a lot for taking the time to write a review.

It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.

I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains.
I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance.

Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance?

We'd be really glad to help you improve your user experience with our plugin.

Keep us posted,

Have a great day,

Cheers,

March 13, 2020

Weglot is working very well and is fitting all our needs. The app dashboard is really user-friendly. We used gtranslate before but the language switcher wasn't responsive at all. A big high five to Christophe from the support team who has been highly reactive and helped us enormously for all the very custom needs we had. Our experience with Weglot has been excellent so far :)

Mayuri
France
1 day using the app
Edited September 1, 2019

applications extrêmement mauvaise !!! a fuir !!!!! impossible que de grosse société puisse l'utilisé ! google traduction est bien meilleures !!! j'ai téléchargé l'applications j'ai payé un plans business mais l'application ne traduit pas tout le contenu de mon site ! j'ai fait une promotion instagram les client sont arriver sur un site a moitié traduit et pour moi impossible d'avoir une personne du suport client ou de pouvoir traduire manuellement un conseil a fuir !!! garder votre argent c'est mieux pour vous !!! plus le temp avance moins de chose sont traduite sur mon site aplications vraiment merdique ! je vais me tourner vers une autres applications ou une entreprise de traduction professionnel

2017💋 J-BEAUTY'S™
France
23 days using the app
August 23, 2021

Coming from another App Weglot was an absolute eye opener. Easy Setup, smooth integration and we got a minor issue fixed directly. Absolutely happy to pay for such a quality App.

Praep
Germany
About 24 hours using the app
June 1, 2023

Great app, very easy to setup and intuitive. I missed one part and couldn't figure it out (because I didn't read enough so my fault) but Kevin from support helped me clarify things. Great app and great customer service too!

SoHeal
United States
About 23 hours using the app
June 6, 2019

Un peu mitigée sur l'app. Pas hyper évidente à utiliser mais tout de même très complète. Le service client est vraiment super réactif et très agréable, ils ont compris tout de suite mon problème pour y apporter une réponse pertinente et le résoudre

Marie Martens
France
23 days using the app
September 24, 2018

Best translate app ever! I had so many troubles with the translation and the App fixed it in seconds! Thank you.

Fraaiop
Netherlands
About 22 hours using the app
January 5, 2021

Best translation app I tried several before that did not work well. Their support is also great and pricing resonable.

Steele & Borough
Sweden
About 19 hours using the app