Awesome support! John replied in a matter of minutes and was very helpful! Problem solved in no time. Thank you!
Awesome app, I sent them a message earlier today concerning a bug and the support immediately replied positively to my request and fixed the issue. Recommended !
EX100TRIK (Mode Éthique - Accessoires)
I'm starting to like this powerful tool. And the team is really responsive and friendly. Thank you Thomas for your good advice
Awesome support! Christopher was very helpful and his response in our needs was immediate. Thank you!
Congo Coffee World
Nathalie has been very helpful and always give me swift replies, unlike other apps. Much much appreciated.
If you expect to do some ads in your website prepare to upgrade plan cause it has limit page views, thats lame. You pay for more page views or they gonna block their translated pages. Youve for free 5.000 visits which its basically nothing, already did 200 checking my own page translations errors
I've used this application and it's the best, especially the work that technicians like Guillaume do, it's great!
The Brew Company
There are bugs here and there but the support is super responsive and helps solving issues really fast. Thank you guys, keep improving the app.
Cobbler Union EU
What we need these days is people who solves problems. And Weglot app and the team do that. The team is also fast in responding and solving, an important thing when you are focused on your store and business and expect third party solutions to match your workflow and expectations.
I came up with a few issues in the path of translating and setting up my store with Weglot, and the team helped me efficiently in every case, with a solution. All issues were/are typically things when working with translations, external apps, different themes, etc. The app works perfect and it's fast.
Regarding the translation, you need to be aware that not even Google or the best AIs on the market are perfect when it comes to translating. The app do really well the automatic part and is super easy/friendly to the add the manual layer of your business/industry. I expect Weglot to keep evolving in this sense and also to add new features in the future. They are doing a great job!
Bella Belle Shoes
This app is good for translating your website to different languages using Google Translate. Therefore, expect clunky and weird translation as you would expect from Google Translate. This may work for some, but not for others. You may want to look into just manually translating your key pages to sound more professional. Otherwise, don't bother paying for this app as your customers can use Google Translate for free.
Customer service is knowledgeable and responsive.
Be careful not to get billed for automatic upgrades. Write to them that you don't want to get billed for automatic upgrades. I fell for this. Never again. Note that this will mean some parts of your pages may not get translated.
This next one is my biggest pet peeve. It is important to note that as you make changes to your site (not new additional content; just any changes), they will store all the content (old and new) and translate absolutely everythinggggg which causes your wordcount (therefore pricing) to go way way up to the point that it sounds unreasonable. We had to go through each page and delete the old translation, which is very tedious. Just by doing that, it reduces the wordcount from 600,000 to below 200,000 for 5 languages. They translated everything including all URLs, all size options, all countries, all searches that customers did, all the dotted lines, dates, discontinued products, SKUs, and also the same translation stored more than once. Imagine all these little stuff gets multiplied by however many languages you offer. A way to avoid this is to do the tedious task of "blocking" translation.
All in all, good app to have if you need translation and don't mind clunky translation, but be very careful with the points mentioned above: overcharging, weird-sounding translation, and wordcount calculation. It can get expensive very quickly.
Weglot team: please take this feedback to better your offering. Translating every single little thing (old and new) breaks down the integrity of your brand. Give customers the courtesy of upgrade advance notification. You have so much potential but practices like this make you look bad.