WhatsApp Chat & Abandoned Cart
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About this app
Launched
September 11, 2020
Languages
English
Categories
Abandoned cart , ChatWorks with
Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, IntegromatWith Wati's WhatsApp marketing suite, recover abandoned carts and use chatbots to improve TAT & CSAT
Wati offers abandoned cart recovery and WhatsApp marketing solutions. With WhatsApp broadcasts, advanced No Code Chatbots, and delivery tracking reminders, Wati empowers your sales, support, and marketing strategies. Decrease the RTO of COD by confirming orders through WhatsApp. Automate order updates for improved customer support and efficiently manage incoming chats with a shared team inbox. Also, obtain a WhatsApp Green Tick to improve credibility!
- Reduce abandoned carts, confirm orders & track updates by WhatsApp notifications
- Set up auto-replies, send personalized WhatsApp broadcasts to all your customers
- Effortlessly showcase your products using the WhatsApp Catalog
- Provide better customer service by utilizing our shared team inbox
- Increase engagement by using customizable WhatsApp chat widgets
Pricing
Free
Free to install
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- Whatsapp chat
- COD order verification
Starter
$4.99 / month
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- WhatsApp chat
- Abandoned Cart Recovery
- COD order verification
- Other Automated messages
- Order Confirmation, Shipment, Fulfilment messages
7-day free trial
Free
Free to install
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- Whatsapp chat
- COD order verification
Starter
$4.99 / month
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- WhatsApp chat
- Abandoned Cart Recovery
- COD order verification
- Other Automated messages
- Order Confirmation, Shipment, Fulfilment messages
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
47 reviews
Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!
But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.
Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.
Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!
Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.
To The 3D Printing Store India
We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.
Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment.
It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers
And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time
In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems
I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly
The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.
To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.
Thank You
Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use
To Cosylabs
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
About this app
Launched
September 11, 2020
Languages
English
Categories
Abandoned cart , ChatWorks with
Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, IntegromatBuilt by WATI: WhatsApp Team Inbox
About WATI: WhatsApp Team Inbox
4.2 average rating
3 years building apps for the Shopify App Store
Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
Support
Send a messagehello@wati.io