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Old version was great.
The new version is garbage for small businesses.
They changed the app to be suitable only for large businesses despite most Shopify customers are small businesses.
Thank you for taking the time to share your feedback with us. We appreciate hearing from our valued customers like you.
We understand your frustration with the recent changes made to our app. We strive to provide a platform that caters to businesses of all sizes, including small businesses like yours. Our intention was to enhance the overall user experience and introduce new features that could benefit a wider range of users.
However, we recognize that these changes may not have met your expectations. We apologize for any inconvenience this has caused. Your feedback is invaluable to us, and we will take it into careful consideration as we continue to improve our services.
Thank you again for sharing your thoughts. We appreciate your support and remain dedicated to serving your needs.
super useful apps that help me to easiest communication with my customer. it help to boost my sales recently. Good job to both Sankalp & Preetam
Service & customer support is extremely bad, we can't log in on whats app application, support team is not even responding...
Dear Customer,
Sincere apologies for the poor customer support. We understand your frustration & difficulty in accesing WahtsApp Application.
We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.
We have already sent you an mail regarding the same.
instalado y funcionando desde la primera vez, lo recomiendo ampliamente, cumple con lo que menciona.
I have used this app for 3 years, 2 years were ok. Now this app automaticly changed my settings and more of USD 300 was stolen by them with messages that I never authorized
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you have experienced with our app. We understand the frustration caused by the unauthorized changes to your settings and the loss of USD 300.
We would like to clarify the charges displayed on the Shopify billing page. The charges you see are usage-based fees, which are associated with the sending of automated WhatsApp messages. Additionally, we never send messages without taking explicit permission from Merchants.
Superlemon is deeply integrated with Shopify, allowing us to send various automated messages such as abandoned cart notifications and order update messages. You can review and manage these messages in the Automation section of our platform.
It's important to note that we clearly state on our plans page that our free plan does not include a flat subscription fee. However, we do charge a usage-based fee. Additionally, we never send messages without taking explicit permission from Merchants.
If you have any further questions or require additional assistance, please don't hesitate to reach out. We're here to support you and ensure your satisfaction.
This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they do not respond.
Amazing app! Very intuitive! I'm so happy with this app for Shopify. It's just what I was looking for, and the free version It's perfect! :D
it performs very well and also help in convert customers into sales. asdakjdfjkafjkadfkhksdfkjsakfhksjhfkj
Awesome app! a lot of people are on what's app and they prefer it to other messaging platforms , just if it can automatically open the desktop app if a user installed it will be even better!
Thank you for your review. That's a wonderful suggestion, thank you. We are going to investigate its feasibility and try to implement it if we can.
Cheers
- Team 50k
it so clean and basic, but it quite effective. After a few days of implementation , my ROI Improve. I wish i'd know about super lemon WhatsApp plugin earlier
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)