Reviews (1,061)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 16, 2020

very useful
i decided to use in all my stores,

Daily Wee
India
2 months using the app
September 10, 2020

this is really a great app. i mean features are available for free and also whatsapp adds sense of security

WEDESIGN
India
2 months using the app
December 29, 2019

The customer support is very good and Preetam is very knowledgeable about his product. He responds very quickly to all my enquiries

BRYLUXE
United Kingdom
2 months using the app
October 4, 2020

Extraordinary and very useful App! My compliment! It is very customizable and it helps to convert and communicate better!

Cera Mire Shop
Italy
2 months using the app
December 29, 2021

ha cambiado la aplicacion y no puedo enviar carritos abandonados porque no puedo crear ni plantillas de envio.
un completo desastre

Mofletes puericultura
Spain
Over 2 years using the app
SuperLemon App replied December 29, 2021

Hola,
Disculpas por cualquier inconveniente que te haya causado. Solicite que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.

December 18, 2021

How you make this so easy is absolutely beyond me. Keep up the great work, love it! I'd like to explore some more of your apps too, it help us to communicate better with our customer.

Home Yameli
India
2 months using the app
SuperLemon App replied December 18, 2021

Thank you so much for your wonderful review, we truly appreciate it ❤️

We are so happy to hear that our app helps your business and we hope that the WhatsApp Messaging feature gives you even more value 😁

Kindest regards

Edited May 14, 2019

Awesome integration! Almost foolproof! But is it possible to include the button everywhere, like in the payment page too?

My clients have been asking if it's safe, normally at the payment page.

Take 5
Malaysia
2 months using the app
Edited November 25, 2021

no customer support previously it was good, but now it is owned by GUPSHUP and they are not intrested in customer services.

Royal Technologies ::::: genuinebattery.com
India
Over 2 years using the app
January 23, 2023

I used this app to give my visitors the option to contact us directly by whatsapp. It worked well until Superlemon did an update and installed an 'opt in' widget on my store which then made it not possibe for customers to checkout. Too intrusive for my liking. APP DELETED!!!

KANOXIDE
United Kingdom
Over 2 years using the app
SuperLemon App replied January 23, 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

May 18, 2023

Very bad app, bad service and always go down!
It Doesnt work fine and always, there is another app better in the shopify store

Dfav
Chile
Over 2 years using the app
SuperLemon App replied May 24, 2023

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.

We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.

Thank you for bringing this to our attention, and we hope to regain your trust in the future.