Overall rating
3.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 19, 2021

best app ever you can admin all your losing cart !!!!! usenlo para administrar sus ventas abandonadas

Altadefinicion3d
Chile
Time spent using app: 17 minutes
SuperLemon App replied October 22, 2021

Thank you very much. Your kind words mean a lot to us and we highly appreciate it.

Edited September 25, 2021

It really help to solve my customer query and boost up my sales. Also it help me to improve my product and customer will also get answer right away for any customization needs.

kollercut
India
Time spent using app: 6 months
Edited August 22, 2021

It´s not working on desktop. Keep saying that are no agents online but this is not true. I did all!!!

Ei Bebezão! Coisinhas Infantis
Brazil
Time spent using app: About 1 hour
SuperLemon App replied August 23, 2021

Apologies for the inconvenience caused to you. I have checked your website and the WhatsApp chat widget is working fine. If you still face the same issue kindly write back to us at support@superlemon.xyz.

August 13, 2021

Using superlemon for almost a year. Very happy over all. Very good for small businesses. Could improve on the pricing front though.

Fur Jaden
India
Time spent using app: About 1 year
SuperLemon App replied August 13, 2021

Hello User,

Thanks for writing to us. We are working on a new Build of our application where new Features will be introduced and new pricing will be provided too in the new build.

Regards,
Team Superlemon

July 24, 2021

It's a good helpful application for me because it makes me handle my customer support easier. Thank you.

Guguludesign
India
Time spent using app: About 1 month
SuperLemon App replied July 24, 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

July 22, 2021

very good app but for me its showed that I'm away all the time while I put all days and time as working hours

360 selfie store
Oman
Time spent using app: 10 days
SuperLemon App replied July 22, 2021

Hello User,

Apologies for the inconvenience caused to you. We value your feedback.
If you are facing any issues, request you to please raise a ticket at support@superlemon.xyz for a faster resolution of your issue.

July 12, 2021

Im unable to send you email. Please email me at wecare@mahroze.com and my shopify is mahroze.myshopify.com. Serious Issue!

Mahroze
Pakistan
Time spent using app: Almost 2 years
SuperLemon App replied July 12, 2021

Hello Dear Customer,

We send you an email. Please check if you received it. In case of further doubts, please let us know, we will be happy to help.

Best Regards!

Edited July 27, 2021

I have been trying to get a simple request done for the last 2 days now. It seems to be taking a lifetime. When are you going to reply and do? The support has been great so far, I hope it stays that way and my request gets seen to.

Sexy Beast
India
Time spent using app: 7 months
SuperLemon App replied August 9, 2021

Hi,

Apologies for the inconvenience caused. We have replied to your query.

Kindly write back to us if you are still facing the issue.

Regards,
Team Superlemon

June 6, 2021

Good Application reduces manpower cost and saving time. Having very simple Set up & configuration. Overall good

makeiteasy
India
Time spent using app: About 1 month
SuperLemon App replied June 6, 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

June 4, 2021

I love it! I use the app to help my customers with Questions & Answers.
It´s perfect to give a personalized support...

ManitaShopArt
United Kingdom
Time spent using app: 30 minutes
SuperLemon App replied June 4, 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!