Marketing+Support on WhatsApp , 1,238 reviews

Overall rating
3.8
Counts per rating level
  • 82% of ratings are 5 stars
    1.0K
  • 5% of ratings are 4 stars
    60
  • 1% of ratings are 3 stars
    17
  • 2% of ratings are 2 stars
    19
  • 10% of ratings are 1 stars
    121
Edited May 29, 2021

Estou gostando muito! faz pouco tempo que estou usando. mais esta suprindo minhas expectativas. bom demais.

aliexsense
Brazil
Time spent using app: 2 days
SuperLemon App replied June 2, 2021

Olá Prezado Cliente,

Agradecemos muito o seu feedback.
Por favor, se você enfrentar qualquer problema com o aplicativo, pode nos contatar através do seguinte endereço de e-mail: support@superlemon.xyz

Cumprimentos

October 22, 2020

muito bom, o fato de ter versão grátis, faz com que o cliente experimente e conheça mais do app, percebendo que pode melhorar e aderir um plano pago para mais funcionalidades

Loritd
Brazil
Time spent using app: About 2 months
September 29, 2020

GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY

Rokitos.com
India
Time spent using app: 6 months
July 24, 2020

Application serviable, simple à utiliser et comprend de bons fonctionnalités.
Application serviable, simple à utiliser et comprend de bons fonctionnalités.

Mood Gallery
Morocco
Time spent using app: 3 months
July 17, 2020

Unique app. Very good and well documented. Great support with quick response.

4 stars and not 5 because of the automated abandonded cart that may not fit your store.
- a US phone number format is used to send automated messages. So if your store is located outside US, your customer may be surprise, even worse consider this as spam.
- Customer can't reply directly, they must click on a link. Can be a deal breaker.

I really hope we could import our own number for this functionnality, or select a given number from our country code, that would be great.

Hopefully in the future... Some of the reasons are because of the WhatsApp API limitations in phone number application.

Thank you,

LUNA
France
Time spent using app: 20 days
SuperLemon App replied July 17, 2020

Thank you so much for your review. We know that brands want to use their own number, and we are working on an update that will enable this in our app very very soon. We will update you on email :)

July 7, 2020

just started trying this app...hope all is well :)

Beary Gifts
Malaysia
Time spent using app: 21 days
Edited July 4, 2020

Me parece muy bueno tener una herramienta como esta en nuestra tienda virtual, le facilita al cliente.

dermabelleza
Colombia
Time spent using app: 28 days
June 2, 2020

Great so far hopefully o see some results. Really want that first conversion so maybe engaging with customers more will helpful

Jinil
United States
Time spent using app: 3 days
Edited May 27, 2020

It was easy to install. I had trouble with responding to customers who wanted to chat when on laptop

YourStyleClothing
United States
Time spent using app: 3 months
SuperLemon App replied May 27, 2020

Hi there, thank you for sharing your review and using our app. We appreciate it.

We have sent you an email to understand the problem you were facing. We are here to help you solve your problem :)

Team SuperLemon

May 19, 2020

muy buena! app aun no me figura pero la configuracion es super sencilla al parecer tengoq ue valorar para que figure

Prana Store Peru
Peru
Time spent using app: Over 1 year
SuperLemon App replied May 19, 2020

Hola,

Muchas gracias por tomarse el tiempo para revisar nuestra aplicación.

Revisé tu tienda y todo lo que configuraste funciona perfectamente. El botón de chat también se muestra para tu tienda.

He respondido a su correo electrónico con más información. Por favor verifique y responda para que pueda responder sus preguntas.

¡Gracias!
Team SuperLemon