Marketing+Support on WhatsApp

Marketing+Support on WhatsApp

Free plan available. Free trial available.
Rating (3.5)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API. more
  • Whatsapp Chat Widget for customer support & Share Widget to increase sales.
  • Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
  • Send order confirmation, order tracking, COD notifications with Whatsapp.
  • Custom Templates & Marketing Campaigns via your own Whatsapp API account.
  • Shared Team Inbox for your Whatsapp Business API Account.

Pricing

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15 / month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

7-day free trial

Engage Plus

$40 / month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

7-day free trial

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15 / month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

7-day free trial

Engage Plus

$40 / month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,053 reviews

Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 11, 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Colombia
About 3 years using the app
Edited April 4, 2024

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
Switzerland
About 3 years using the app
March 17, 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
India
Over 1 year using the app
February 5, 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

MyLang
India
Over 3 years using the app
January 29, 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
United Kingdom
Almost 3 years using the app

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Built by SuperLemon App

About SuperLemon App

3.5 average rating

5 years building apps for the Shopify App Store

1st Floor, Silver Metropolis, 101, Western Express Hwy, Goregaon, Mumbai, MH, 400063, IN

Support

Send a message

support@superlemon.xyz

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