Reviews (750)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and boosting sales, particularly through its automated cart recovery feature and timely notifications. It offers a range of WhatsApp marketing tools, including chat options and automated messages, which improve click-through rates. The interface is user-friendly with seamless Shopify integration, and the support team is noted for their responsiveness and helpfulness, even on weekends.

December 12, 2024

I have been using the application for several years now, and I have witnessed its improvements over time. I can say that I have gained many benefits from the abandoned cart sales funnels, and I am very satisfied. The support is immediate, and they help me with all the questions I have. For my store, You Minox, it allowed me to enhance messages by including images and buttons in the automated messages. I highly recommend it 100%.

You Minox
Peru
Over 4 years using the app
January 23, 2025

Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)

IDENTIM®
Germany
Almost 5 years using the app
December 12, 2024

We are very happy to use the application. We've been using it for almost 4 years and have seen many improvements. It now includes images and buttons in the messages, which is very important as it increases the CTR and sales from abandoned carts. Our store, Venzzio, is satisfied, and we recommend it 100%.

venzzio
Peru
Almost 4 years using the app
January 2, 2025

I have been using this app for over two months now. It is providing all the automation workflows like abandoned cart, cod confirmation, order confirmation, order fulfillment, follow up after purchase etc.

Customer support is prompt and very effective.
Abandoned cart was not working properly for me because of some third part checkouts, but support staff modified code for our store and it started working.

Nice UI and also less costly w.r.t other apps.

highly recommended.

Label Aja Chikankari
India
About 2 months using the app
Edited November 15, 2024

Using free version 3 years ,Now trying the Paid . But this company need to give good support ,

Rankersnotes
India
Almost 3 years using the app
December 16, 2024

I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction.

The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.

Baby Brezza ME
United Arab Emirates
About 2 months using the app
December 19, 2024

This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far

Organique
India
4 months using the app
January 21, 2025

A very well made app, works well with the operations side of our website. Rahul was kind enough to be with us at every step until the setup was completed. Kudos to him and team!

SimplyTek UAE
United Arab Emirates
14 days using the app
January 15, 2025

Great Support and app, high recommend it!

Madicaza
United States
Over 1 year using the app
October 18, 2024

The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!

Pinkfig Boutique
United Arab Emirates
Almost 2 years using the app