Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with WhatsApp and Shopify's order management system. They appreciate its easy installation, mobile compatibility, and clean interface. Key features include automated order confirmations, updates, and a cart recovery function that effectively boosts revenue. Merchants also value the customizable welcome messages and automatic responses for enhancing customer service. The support team is consistently praised for their responsiveness and efficiency.

June 22, 2023

I recently integrated the WhatsApp API App for Shopify into my online store, and I must say it has revolutionized the way I interact with my customers. This app has become an invaluable tool in streamlining my communication processes, particularly when it comes to order confirmations and status updates.

The setup process was a breeze, thanks to the user-friendly interface and clear instructions provided by the app. Within minutes, I had seamlessly connected my Shopify store to WhatsApp, allowing me to communicate directly with my customers on their preferred messaging platform.

One of the standout features of the WhatsApp API App is the ability to automate messages. Now, as soon as a customer places an order, a personalized message is automatically sent to confirm their purchase. This not only provides reassurance to my customers but also saves me valuable time and effort.

Furthermore, keeping customers informed about their order status has never been easier. With the WhatsApp API App, I can send automated updates regarding order processing, shipping, and delivery. This proactive approach has significantly reduced customer inquiries and ensures a smooth and transparent purchasing experience.

The app's integration with Shopify's order management system is seamless. I can easily customize the content and timing of the messages to align with my brand's voice and customer expectations. It gives me peace of mind knowing that my customers are receiving timely and accurate information at every step of their buying journey.

The WhatsApp API App has had a positive impact on my business. It has improved customer satisfaction, increased engagement, and ultimately boosted sales. The convenience and effectiveness of this app make it an essential tool for any Shopify store owner looking to enhance their customer communication strategy.

If you're seeking a hassle-free way to engage with your customers and provide exceptional service, I highly recommend integrating the WhatsApp API App for Shopify. It's a game-changer that will help you build trust, nurture relationships, and elevate your online store to new heights.

3 months using the app
May 8, 2023

The app is extremely easy to install and use, without the need for any technical knowledge. After installing it, I could immediately see how intuitive and well-designed it is, with a clean and simple interface to navigate.

The integration with WhatsApp was perfect, with the ability to add your business phone number directly to your website. This allows your customers to send you messages directly on WhatsApp for any questions or support requests.

The aspect I appreciated most about the app was the ability to customize the welcome messages and automatic responses that your customers will receive when they contact you on WhatsApp. This allows you to offer a personalized and professional service to your customers, improving the overall shopping experience.

4 months using the app
May 9, 2023

I recently started using the WhatsApp chat + Cart Recovery app on my Shopify store, and I am thrilled with the results! The app has helped me improve my customer engagement by providing a quick and convenient way for customers to contact me through WhatsApp. The cart recovery functionality is a game changer, as it has helped me recover many lost sales and increase my revenue. The automated order confirmation messages are also a great feature that has enhanced my customer service and brand identity. Overall, I highly recommend this app to any Shopify store owner who wants to improve their customer engagement and increase their sales!

26 days using the app
July 7, 2023

Best app I found for automating abandoned carts, order confirmation for COD, and sending fulfillment updates. The interface is super-intuitive and if you are just starting out, they also have the option to send updates to your customers manually which came in handy at first. Highly recommend this app! Support is also fast.

Summer Project
19 days using the app
December 12, 2022

Super easy and the most necessary feature is being offered by this app. Also the customer support was extremely helpful and friendly. Looking forward to more such apps from this developer.

4 days using the app
January 6, 2023

Very good and valid application. You can see the results from the first day of use. It allows you to recover a lot of abandoned carts.

In addition, the customer care is fantastic. For any problem, Rahul and his team are always ready to help. Every day and at any hour.

I really recommend him to everyone!

Pixiie Brand
8 months using the app
February 24, 2023

Great service and great UX. Good customization options and they were quick to add in our whatsapp share button for us even though we have yet to sign up for a premium plan, which we actually do plan to do so

Oak & Sand ™ Official Store
8 days using the app
January 16, 2023

Amazing! The app just does the job. It's very intuitive and simple. If you want to offer WhatsApp chat to your customers, just install it. Rahul and the team will help you if you have a problem setting it up. Well done guys!

United Kingdom
39 minutes using the app
March 8, 2023

After trying a number of options, I have finally found the right one. Easy to to set up. A few hours after setting it up and I am already recovering abandoned carts!

About 9 hours using the app
December 12, 2022

This app is really great!

In my opinion, much more effective than email and than SMS. The conversion rate is awesome!

Since I started using this app (about a month ago) I have spent a total of $169.72. Profit generated: 5,739.25

In addition, the support is super helpful and ready to solve any kind of problem in a very short time.

I recommend it to everyone! Rated 10!!!

Beau Paris
7 months using the app