Reviews (721)

Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface. They value its automated features, such as personalized order confirmations and abandoned cart reminders via WhatsApp, which boost conversions. The ability to customize messages to match brand voice is also appreciated. Support is praised for their quick response and issue resolution. Merchants also highlight the 30-day free trial and cost-saving benefits on Cash on Delivery orders. The app is recognized for enhancing customer engagement and increasing sales.

June 22, 2023

I recently integrated the WhatsApp API App for Shopify into my online store, and I must say it has revolutionized the way I interact with my customers. This app has become an invaluable tool in streamlining my communication processes, particularly when it comes to order confirmations and status updates.

The setup process was a breeze, thanks to the user-friendly interface and clear instructions provided by the app. Within minutes, I had seamlessly connected my Shopify store to WhatsApp, allowing me to communicate directly with my customers on their preferred messaging platform.

One of the standout features of the WhatsApp API App is the ability to automate messages. Now, as soon as a customer places an order, a personalized message is automatically sent to confirm their purchase. This not only provides reassurance to my customers but also saves me valuable time and effort.

Furthermore, keeping customers informed about their order status has never been easier. With the WhatsApp API App, I can send automated updates regarding order processing, shipping, and delivery. This proactive approach has significantly reduced customer inquiries and ensures a smooth and transparent purchasing experience.

The app's integration with Shopify's order management system is seamless. I can easily customize the content and timing of the messages to align with my brand's voice and customer expectations. It gives me peace of mind knowing that my customers are receiving timely and accurate information at every step of their buying journey.

The WhatsApp API App has had a positive impact on my business. It has improved customer satisfaction, increased engagement, and ultimately boosted sales. The convenience and effectiveness of this app make it an essential tool for any Shopify store owner looking to enhance their customer communication strategy.

If you're seeking a hassle-free way to engage with your customers and provide exceptional service, I highly recommend integrating the WhatsApp API App for Shopify. It's a game-changer that will help you build trust, nurture relationships, and elevate your online store to new heights.

3 months using the app
October 26, 2023

I am using Gokwik one page checkout in my website and this app enables me to send abandoned cart recovery messages where other apps were unable to do so. Charges are nominal and results are significant, highly recommended.

4 months using the app
November 4, 2023

Great app, great service. Even on a saturday I got amazing fast service and they helped me with my problem.

About 1 year using the app
July 7, 2023

Best app I found for automating abandoned carts, order confirmation for COD, and sending fulfillment updates. The interface is super-intuitive and if you are just starting out, they also have the option to send updates to your customers manually which came in handy at first. Highly recommend this app! Support is also fast.

Summer Project
2 months using the app
September 6, 2023

Perfect app, support and price are the best, I've been using it for almost 3 years and they solve any problem I have!

Level Stores
About 2 years using the app
August 23, 2023

Thank you very much for your excellent support! Rahul was amazing with me! I highly recommend this app. Thank you!

a´Manger Picadas
Over 2 years using the app
September 22, 2023

The app is great! It’s saving us a lot of money with Cash on delivery. And the support is very effective, we asked for some updates and they made it pretty quickly. I’m having a great experience.

Que Rica
4 months using the app
October 25, 2023

Awesome service. And turned out to be a very useful app for our website.
Thank you Team!

Insha Creations NX
7 months using the app
August 8, 2023

it's not working properly, whatsapp show that message invalid, we can't ppen the link, or stuff like that

3 months using the app
July 27, 2023

Good Job, fast respond and solve the issue very fast. I whatapps this afternoon and solve it at the same date. Ready Helpful

11 months using the app