Reviews (733)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They appreciate the 30-day free trial that allows them to explore features like automated messages and abandoned cart recovery. The support team is praised for being responsive and helpful. Merchants also value the robust analytics, automation capabilities, and cost-effectiveness, noting a good return on investment. The app's multi-language support and continuous updates are beneficial for maintaining relevance and enhancing customer engagement.

October 26, 2023

I am using Gokwik one page checkout in my website and this app enables me to send abandoned cart recovery messages where other apps were unable to do so. Charges are nominal and results are significant, highly recommended.

THEFITTHEORY
India
4 months using the app
November 4, 2023

Great app, great service. Even on a saturday I got amazing fast service and they helped me with my problem.

AromaDiffusing
Netherlands
About 1 year using the app
December 7, 2023

I recently received exceptional customer service from Ctx for Shopify, and I want to express my gratitude! their support team was incredibly knowledgeable and prompt in helping me with an issue related to my WhatsApp integration on my Shopify store.
Thanks to him and the Ctx WhatsApp team, my WhatsApp chats now runs seamlessly, enhancing my store's visual appeal and user engagement. If you need a WhatsApp Chat solution for your Shopify store and value top-notch customer support, Ctx: WhatsApp Chat & Abandoned is the perfect choice. Five stars! Thank you, Ctx

TheChikanLabel
India
3 months using the app
December 23, 2023

I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.

Liv247 The Grocer
United Arab Emirates
3 months using the app
February 6, 2024

I am able to send order related messages to customers using this app. The team is proactive and helpful whenever I need their assistance. They also helped with getting whatsapp API.

Urban Sleeve
India
2 months using the app
February 15, 2024

Great Support by their team, Friendly, Polite.

Thanks Team for solving My issue.
Thanks Again.

Dizzykart
India
3 months using the app
March 17, 2024

The support team is very good and are ready to support even during weekends. They are knowledgeable and provide very quick resolutions to all issues. Definitely would recommend this app.

Raga Ragini Store
India
4 days using the app
February 3, 2024

EXCELLENT WORK, NO MATTER WHAT LANGUAGE YOU SPEAK, THEY WILL FIND A WAY TO UNDERSTAND YOU, JASOLIYA THANK YOU FOR YOUR TIME, YOU ARE VERY KIND AND YOU HAVE SOLVED EVERYTHING

EXCELENTE EL TRABAJO, NO IMPORTA EL IDIOMA QUE HABLES, ELLOS BUSCARAN LA MANERA DE ENTENDERTE, JASOLIYA GRACIAS POR TU TIEMPO, ERES MUY AMABLE Y TODO LO HAS SOLUCIONADO

Paticascr58
Costa Rica
About 1 month using the app
October 25, 2023

Awesome service. And turned out to be a very useful app for our website.
Thank you Team!

Insha Creations NX
India
7 months using the app
March 6, 2024

Great experience, nice dashboard and incredible fast support!

BuilDDreams
Germany
13 days using the app