Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

June 26, 2024

Great app! The tech team is brilliant! Rahul guided me step by step and proactively assisted with my requests. Highly recommended!

Guinness World Records
United Kingdom
About 20 hours using the app
December 7, 2023

I recently received exceptional customer service from Ctx for Shopify, and I want to express my gratitude! their support team was incredibly knowledgeable and prompt in helping me with an issue related to my WhatsApp integration on my Shopify store.
Thanks to him and the Ctx WhatsApp team, my WhatsApp chats now runs seamlessly, enhancing my store's visual appeal and user engagement. If you need a WhatsApp Chat solution for your Shopify store and value top-notch customer support, Ctx: WhatsApp Chat & Abandoned is the perfect choice. Five stars! Thank you, Ctx

TheChikanLabel
India
3 months using the app
April 6, 2024

I Used it from last 3 month very nice app and support is very good

Navkar Telecome
India
7 months using the app
December 23, 2023

I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.

Liv247 The Grocer
United Arab Emirates
3 months using the app
March 10, 2024

Highly recommend this app! Huge help for our customer service and recovery.

SmileFam
Singapore
8 months using the app
February 6, 2024

I am able to send order related messages to customers using this app. The team is proactive and helpful whenever I need their assistance. They also helped with getting whatsapp API.

Urban Sleeve
India
2 months using the app
February 3, 2024

EXCELLENT WORK, NO MATTER WHAT LANGUAGE YOU SPEAK, THEY WILL FIND A WAY TO UNDERSTAND YOU, JASOLIYA THANK YOU FOR YOUR TIME, YOU ARE VERY KIND AND YOU HAVE SOLVED EVERYTHING

EXCELENTE EL TRABAJO, NO IMPORTA EL IDIOMA QUE HABLES, ELLOS BUSCARAN LA MANERA DE ENTENDERTE, JASOLIYA GRACIAS POR TU TIEMPO, ERES MUY AMABLE Y TODO LO HAS SOLUCIONADO

Paticascr58
Costa Rica
About 1 month using the app
February 15, 2024

Great Support by their team, Friendly, Polite.

Thanks Team for solving My issue.
Thanks Again.

Dizzykart
India
3 months using the app
March 17, 2024

The support team is very good and are ready to support even during weekends. They are knowledgeable and provide very quick resolutions to all issues. Definitely would recommend this app.

Raga Ragini Store
India
4 days using the app
January 30, 2024

great support and great app to create COD orders for my store, totally recommended.

luminude
Peru
About 2 months using the app