Reviews (733)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They appreciate the 30-day free trial that allows them to explore features like automated messages and abandoned cart recovery. The support team is praised for being responsive and helpful. Merchants also value the robust analytics, automation capabilities, and cost-effectiveness, noting a good return on investment. The app's multi-language support and continuous updates are beneficial for maintaining relevance and enhancing customer engagement.

June 27, 2024

looking good and rahul from Customer service is helpful thank you for helping me setup API and fix the problem with my acc

JADE
Saudi Arabia
About 1 month using the app
May 29, 2024

Using over 2 Years, working perfect, and verry verry good support! Thank you

königsketten24
Germany
Over 2 years using the app
May 27, 2024

I have checked almost all WhatsApp Apps in the Shopify app store but this one is the best. Also, plus point is their customer service is really fast and efficient.

Home Crayons
India
Almost 2 years using the app
May 23, 2024

I've been using this app for over a year and it works very well. I never had any problems with it and once I installed another app and it interacted with this one, I contacted technical support and they resolved it very quickly. The truth is that both the app and the support are top-notch.

elmejorcalcetin
Spain
Over 2 years using the app
June 5, 2024

Ctx WhatsApp, Not only were they very knowledgeable, but they also took the time to understand my specific needs. They even offered to collaborate and take a peek at my store (with my permission, of course!). This hands-on approach completely solved the problem, and now everything is running really smoothly
Five stars is definitely the least they deserve

BEOLAND
Morocco
5 months using the app
July 5, 2024

The app is really great and beginner friendly. I just started using it and the support team really helped me with every step of the setup.

APIRA
India
5 days using the app
May 25, 2024

Great app with many Whatsapp marketing features at a reasonable rate. It can surely give ROI of several times of investment made.
Three great features I found
1) Whatsapp chat with FAQ and Track Order page to reduce support requests
2) Abandoned cart feature with 2 reminders that can be scheduled
3) Broadcast feature with ability to easily import contacts from Shopify. Tool can format phone nos automatically

Chatterbox Labels
India
11 months using the app
June 26, 2024

Great app! The tech team is brilliant! Rahul guided me step by step and proactively assisted with my requests. Highly recommended!

Guinness World Records
United Kingdom
About 20 hours using the app
May 2, 2024

Ctx: WhatsApp Chat + Marketing is a game-changer for Shopify users, with super easy integration and exceptional support, making customer communication a breeze.

Uathayam
India
6 months using the app
April 29, 2024

I've had a great experience with Ctx: WhatsApp Chat + Marketing for WhatsApp API services. Their platform is reliable, easy to integrate, and backed by responsive customer support. Highly recommended Everyone.

SHOPOKART
India
6 months using the app