Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

January 4, 2017

Excellent service from Jaron and team, quick and efficient.

Toystribe
Singapore
6 months using the app
Edited March 20, 2022

I’m currently using the app. It has all the features I was looking for: contact via whatsApp or email, query the order status and FAQ. Customer service can be contacted via WhatsApp and responds fairly quickly. I’m satisfied:)

fastfittplus
Germany
6 months using the app
August 13, 2020

Tenemos instalada esta aplicación y funciona correctamente. Tuvimos un problema, que no fue un problema sino un error de configuración, y contacte con ellos por whatsapp, en menos de una hora me contestaron, se conectaron y me lo solucionaron!! ojala todos los servicios técnicos fueran asi!!

Apliven
Spain
6 months using the app
September 28, 2023

Nice app and great customer support!

Petzy®
Italy
6 months using the app
February 22, 2018

Really helpful for an e-commerce platform and very responsive customer support team. Keep up the good work.

Best Wishes

Myfirstwork
India
6 months using the app
October 18, 2021

I used this app for whatsapp abandoned cart messages and order confirmation messages. It works smoothly and has the cheapest per message price (in India at least). Overall, my experience so far has been great with no issues. There's two features I would suggest the developer added that could be helpful:
1) The ability to use your own business whatsapp number for messages
2) The ability to edit text on the messages

Strokes by Namrata Mehta
India
6 months using the app
December 8, 2022

WhatsApp is very crucial these days! This app helped us a lot in setting things up and also has seamless integration. Connect directly to your customers and increase your sales. Customer support is also very quick.

Gaia Fresh
India
6 months using the app
July 6, 2020

Besta app for interacting and supporting customer, specially there shipping cnfrmation and abandoned cart message greatly helps me to increase my conversion rate.

Nuskhe By Paras
India
6 months using the app
October 19, 2021

I'm in my second store using this app. They have always helped with my questions and the app works seamlessly. The app is always improving, like adding custom avatars, and is free. Thanks for the team!

Loja Estar Móveis
Brazil
6 months using the app
February 5, 2019

Just great, amazing customer support, dedicated and I love the fact that it has free version with all those options

doxnation
Spain
6 months using the app