Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

September 20, 2020

The best app to contact directly with customers. Customers trust more in our store because they know they can contact us anytime directly.

ORCuisine
Saudi Arabia
6 months using the app
Edited September 2, 2021

I am using this application for the last one month and have been highly impressed with the features it offers. The WhatsApp chat works well and if you have any issues then Rahul from the support team will go up and beyond to make sure that the issues are rectified. I haven't used the paid version of the tool yet, but am pretty sure that it would be just as good as the free one! Great team and great application to have on your store.

Satvic Foods
India
6 months using the app
Softpulse Infotech replied September 1, 2021

Thank you for your review. 😊

Edited September 23, 2020

después de probar la APP casi 2 meses sinceramente tiene sus detalles a mejorar

Puntos Negativos

1- la interfaz de la plataforma es muy lenta
2- la información de las analíticas y los reportes no me parecen reales, porque no cuadran al momento de ver las métricas...
3- cobran mucho dinero en comisión para enviar un mensaje automático para recuperación de carrito de compras

Puntos Positivos
1- la configuración es fácil y sencilla
2- el servicio al cliente y soporte son rápidos y accesibles, se ve que están comprometidos en ayudar
3- el costo del plan es económico (sin incluir la comisión)

Tecno-Moda HN
Honduras
6 months using the app
December 12, 2020

Great app. customer receive all the updates on whatsapp and can help you recover abundant cart more effectively

Midha Collections
India
5 months using the app
November 26, 2016

very cool! Got it working in under 10 minutes following the directions.

Sitara Collections
United States
5 months using the app
August 28, 2018

Great addition to my online store. Makes sharing so effective and easy to do. Excellent service! Their support team helped me setup the first day and got it working exactly as I wanted. Thank you Guys!

By Hand Africa
South Africa
5 months using the app
April 25, 2017

Although it seemed very difficult to set up it is working.

Sensory Owl
United Kingdom
5 months using the app
Edited May 7, 2020

Muy buena atención al cliente!, me resolvieron no solo problemas que tienen que ver con su aplicación, sino que también me ayudaron a resolver problemas de mi página. Super contento!

gymStarts
Spain
5 months using the app
Edited April 16, 2020

APP ITS EXCELENT, VERY VERY GOOOD THANKS.
VERY NICE SUPPORT TOO .

Mil Genial
Chile
5 months using the app
November 29, 2022

Excellent, the service is really fast, and I finished everything successfully, I would be willing to ask for help when I need it =)

Murano Shops
Colombia
5 months using the app