Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with WhatsApp and Shopify's order management system. They appreciate its easy installation, mobile compatibility, and clean interface. Key features include automated order confirmations, updates, and a cart recovery function that effectively boosts revenue. Merchants also value the customizable welcome messages and automatic responses for enhancing customer service. The support team is consistently praised for their responsiveness and efficiency.

March 17, 2022

Great app with clean UI to navigate and easily setup.
FAQ & Contact us forms integrated in Chat are awesome features as they save a lot of customer support time. Big shout out to Rahul to help me out with the integration and setup and answered all my questions. A request to add a feature for automated Review request post delivery. (Please get some integration with Loox Reviews).

About 2 years using the app
June 11, 2022

Best app I ever haver. i full y recomend it. We recover at least 10% Of abandoned cart. And very ni el support.

7 months using the app
July 7, 2022

Me encataaaaa ayuda inmediata muchas gracias me ha ayudado tanto es una aplicación genial muchas gracias he logrado recuperar varios carritos abandonados

4 months using the app
May 6, 2022

This is a very friendly App. The support is A-ma-zing.
I you need clean and consistent communication with your customer you need this app.

Peña Disposables
United States
10 months using the app
Edited January 23, 2023

The app really meets the purpose! I use it in my online store to get my clients to my WhatsApp and it's really helping me convert more sales.

The suport team is also incredible! Solved my problem in one second.

10 months using the app
February 17, 2022

We have been using it for a while, and it is working well for us. Fantastic support, the team is very helpful. Would recommend.

Perff Studio
Over 1 year using the app
Softpulse Infotech replied February 17, 2022

Thank you for your review. 🙏

December 29, 2021

Very easy to use and configure, send automatic messages to customers to retrieve carts I have increased my sales support

Veronna Perfumeria®
Over 2 years using the app
Softpulse Infotech replied December 29, 2021

Thank you for your review.
Glad that you loved our app and support. 😊

September 28, 2022

loaded with options, runs smooth and very easy to set up.
Excellent support, very helpful & responsive team.

MaVie Food
15 days using the app
April 4, 2022

Really good service. I have an specific need for a better UX and they helped me in less than 24 hours. 10/10!

9 months using the app
March 16, 2022

Excellent app and very good customer service. It helps a lot when confirming orders and in the same way when confirming COD orders. 100% recommended

Goodies Bolivia
10 months using the app
Softpulse Infotech replied March 17, 2022

Thank you for your review 😊 🙏