Reviews (223)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in conversion rates and sales, some even doubling, using this app. It excels in capturing emails, enhancing email marketing, and gamifying customer engagement. The app is easy to set up, customizable to brand aesthetics, and includes features like holiday themes. It integrates well with platforms like Klaviyo, ensuring stable performance. Customer support is highly praised for being responsive and helpful.

October 2, 2023

Pasticceria Bonci
Italy
4 months using the app
October 17, 2023

PinkNookie
United States
2 days using the app
October 19, 2023

Tiendas Yessi
Chile
1 day using the app
November 21, 2024

great support from Marco to get set-up

Golfer Hut
Canada
1 day using the app
October 22, 2024

I am doing this campaign for a pay day test until the end of the month to measure the response then it will be used for Black Friday/Cyber Monday. I faced some issues and reached out to support. Marko helped me and was excellent and clear explaining how integration works. Thank you Marko!

Chapter.London
United Kingdom
About 23 hours using the app
August 5, 2024

Accompagnement & assistance parfaite, merci.

Break&Win
Belgium
About 2 hours using the app
June 25, 2024

HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.

Howah Originals
Canada
About 23 hours using the app
IT Trading d.o.o. replied June 26, 2024

Hi there, I have used multiple emails to get in touch but i get no response.

May 7, 2024

so knowledgeable and helpful. Thank you

CozzzyMe
Australia
26 days using the app
April 25, 2024

Great looking, all features you may desire, best of all, great tech support. The person who helped me, Marko, even responded off working hours enabling me to setup immediately. Big

My Love Triangle
India
About 3 hours using the app
March 19, 2024

Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.

3670online.com
India
About 4 hours using the app
February 8, 2024

Generated a sell in my first two days of use!

Effortless Athletics LLC
United States
1 day using the app
November 7, 2023

Jèdo
France
About 19 hours using the app
July 18, 2023

Support was super quick and helpful! Shout out to Karlo who was very patient and helpful with me and really tried to help me with my questions.

Story Strung
Philippines
2 days using the app
April 11, 2022

I LOVE IT AND DID NOT KNOW I HAD THAT MUCH DATA FROM USING IT. I WILL CONTINUE TO USE IT TO HELP ME GROW.

VettLee Collection
United States
About 1 month using the app
March 20, 2022

I downloaded the app today! Ran into a snag and help was almost immediate. I look forward to using this tool to help increase sales. Thank you Wheelio!

Kingdom Wellness Teas
United States
About 5 hours using the app
March 5, 2022

Great service, thank you friend you are the best!!!! Great value, fast response, even on saturday!!!!

Proud Dog Parents
Netherlands
3 months using the app
January 1, 2022

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Zion Rozier Online Store
United States
6 months using the app
IT Trading d.o.o. replied January 1, 2022

Hi, not sure what this is, but its not a legit review, so we reported it to Shopify. Our support is available for you if you need any help. Best in new year!

December 21, 2021

Support is awesome. had a very good experience with wheelio. My website was overwriting some colours from their design but support took charge and decided to solve it!

Focal Blue
Belgium
About 6 hours using the app
December 9, 2021

Very slick looking feature. Hoping this helps through the usually quiet Christmas month by offering discounts. Support has been excellent with some small tweaks I needed some help with. Response was very prompt as well. Definitely recommend trying this on your store.

Manic Muscle Labs
United Kingdom
About 1 hour using the app
Edited November 30, 2021

I wish I could post a screenshot of my Wheelio dashboard to show you a freakin' 69% conversion rate. Absolutely insane! Wheelio in combination with BOGO is a gift sent from heaven. ROLLIE FTW!

Black Fire Italia
Slovenia
About 1 hour using the app
November 15, 2021

this app has brought us so many additional sales at very little extra expense. this is a no brainer for our company and the customer service is incredible as well!

GoMove
United States
About 1 month using the app
November 13, 2021

Application works perfectly, nothing to say ! But the main asset is the chat and the assistance : always on point and ready to help !

scusemycustom
France
4 months using the app
October 20, 2021

Greatest Wheel pop-up ever! Absolutely love this app and all the new features on Wheelio 2.0. The Pop-up has over 40% CR for us, which is absolutely mind-blowing. Would recommend it to anyone who wants to try collecting emails! The support team is just top-notch and really helpful.

Popie
Bulgaria
5 days using the app
October 7, 2021

Great app, great support. Does exactly what I need. Sam helped me out and fixed my problem within minutes.

NoteDove
Australia
About 2 hours using the app
Edited September 29, 2021

Great app and customer support (thanks Sam) Easy to collect leads and connect with your email marketing platform :)

autogogo™
Denmark
About 2 hours using the app
September 22, 2021

i love this ap!!!!!!!!! PERFECT way o collect emails for retargeting. i have 3 shopify stores and i use this ap on all 3 and i have over 100k emails collected between the 3 stores.

Lolette's Hair Bar
United States
9 days using the app
September 9, 2021

Ayuda a captar correos todos los dias, me gusta que la persona que gano un descuento pueda copiarlo con un click sin tener que agregarlo manualmente

biodegcl
Chile
4 months using the app
August 10, 2021

First time I used this app and first day surprise me that it is really effective. Expecting more sales. Thanks so much

SNUGSOUL
Philippines
About 24 hours using the app
August 4, 2021

Great help from Sam - really good assistance. Hopefully the app will help boost sales. 5* given based on Sam's assistance

BACH PATCH
United Kingdom
About 1 hour using the app
Edited July 21, 2021

AMAZING PLUGIN AND THE SUPPORT IS EVEN BETTER! Collects lead information and increases conversions. Integrates with email marketing and other apps and works great. THANK YOU!!!!!

The OnlyFans Masterclass
United States
30 days using the app
June 29, 2021

I love this app! It's completely customizable and it boosted our newsletter signup rate. I also love their pricing scheme.

Doodl
Hong Kong SAR
6 months using the app
May 31, 2021

amazing app very helpful to cath news emails, I like the design and the easy way to use... ...i belive is the best

BetterPrice
United States
7 months using the app
Edited May 13, 2021

Great app; tremendous value for money and easy interface. 6 on 5 stars for coming back and improving their customer service!

Fighting Fame
India
18 days using the app
April 12, 2021

Great app, worked very well and impressed by the level of data and reporting. Will use again and would recommend!

PoundToy™‎
United Kingdom
23 days using the app
April 4, 2021

Awesome app. I have been using it for a few weeks and I'm already getting a few subscribers. I had a slight issue (my mistake) and Sam from support was VERY quick to help me. Thanks!

Simplence Chile
Chile
22 days using the app
Edited March 29, 2021

The application is great! We've been using it for a year and a half and it's been very effective. My email list is growing day by day.
The customer service is very reactive.
You can go with your eyes closed

Trot'Secure
France
About 1 year using the app
March 24, 2021

I use this app to help me gain subscribers and generate money. It really helped me out I like using it. I will continue to

BeautyByC.lo💋
United States
7 days using the app
March 22, 2021

The purpose and function of the application is as per described. I would highly recommend this application.

UtensiLand
Singapore
About 2 months using the app
March 11, 2021

Used the basic plan for about a year and my experience has been sub par. Yes, my conversion rate was about a 13% so not too bad but the actual conversion rate for remarketing to those who came from wheelio is abysmal. ALSO NOTE: you can not export your data unless you are on the pro plan. It does not matter that you are no longer in the free trial and pay for their service you will still not be allowed to export your data. And the price difference between the plans is ridiculous so I will be uninstalling and starting to gather new data. Wish I would have just used the Klaviyo pop up from the beginning.

Bike Konnec
United States
7 months using the app
IT Trading d.o.o. replied March 11, 2021

Hi,

Im sorry your experience was sub par, but all the plans have email exports and integrations, there is no difference between options. Not just that, all the plans have the same features...

Let me know how can I help out to remedy the situation.
Have a great day,

Karlo

March 4, 2021

This APP has helped me very well, it is very easy to use, it is worth recommending, and the customer service answering speed is very fast!

DUOLINKGO AUDIO LIMITED CO.
United States
2 days using the app
February 17, 2021

i use this app for receivent emails and im really satisfied with it. It is easy to use and it has a lot of options

Kiddie fantasy
Bulgaria
6 months using the app
Edited February 2, 2021

I ditched a hot garbage banner this morning and SO VERY THANKFUL I FOUND WHEELIO2.0! Man...this wheel is amazing! And the customer support is even better! I was up and running in no time! No for all you coffee nerds out there...go check out Wheelio 2.0 in action my site: bitbytejava.com !

Bit Byte Java
United States
About 2 hours using the app
February 2, 2021

An amazing support team to reach out to, also an amazing, high-performing app. I definitely recommend anyone who's interested in increasing their conversion rate to look into this app :)

ComfortInHarmony
United States
13 days using the app
January 18, 2021

Yes it is ugly, yes I hate websites who have it, yes it may look gimmicky...but deep down, it increases conversions and works!

RHM Tuning
Canada
4 months using the app
IT Trading d.o.o. replied January 18, 2021

Hi, thank you for the review! You should look at our new design, it looks great! Available to test on wheelio-app.com ;)

January 15, 2021

It is totally worth app. It will make your email list very easily with no effort you need to do. Just install and setup.

Lux Silk Skin
Canada
About 1 month using the app
Edited January 7, 2021

Im very happy with the app and as I had a technical problem the developer helped me to solve it. Thanks guys. ;-)

mein-tierschmuck
Switzerland
2 days using the app
January 4, 2021

amazing app, i've tried over 10 apps for marketing to drive sales and leads. This by far as been mouth dropping in delivering results.

Bellavanni
United States
13 days using the app
December 22, 2020

Sam was great! Super helpful and solved my issue. Very fast support and very easy to set up and use. I hope it brings success!

Knot Tied Up
United States
About 23 hours using the app
December 21, 2020

The Wheel of Fortune worked great for us! We even did some custom coding to make it blend in nicely with our site. Engagement was amazing and who doesn't like winning... I would also like to mention the highly responsive and exceptional customer support on their live chat!

Formex EUR
Switzerland
About 1 month using the app
December 11, 2020

Wheelio is highly recommended by an ecom course I'm part of. I also had great experience with their customer support! Thank you.

Bitcoin Shirts Club
Germany
4 months using the app
December 7, 2020

Wheelio is a great app, the customer service is great, they respond very quickly and are responsive. Since I installed Wheelio on my store my conversion rate has increased a lot, and I get all the email addresses of my visitors, it's a great app!

ADN STUDIOS
Canada
10 days using the app
November 27, 2020

So far, Wheelio does really well. I'm in the beginning stage of driving traffic to the site, but it seems to have a good ratio of people spinning. Technically speaking, I'm very happy with how detailed you can get with customizing it the way you want.

Clipping Sheets
United States
3 months using the app
November 24, 2020

Great support team and engaging wheel................................................................

Wallcraftz
United States
19 days using the app