Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost email sign-ups, with some noting increases of 10% to 30%. They appreciate its seamless integration with Klaviyo and websites, and its customization options. The support team, especially Karlo, is praised for quick and helpful responses. Merchants also highlight the app's gamification of marketing campaigns and its ability to generate sales within days. Many report collecting hundreds of new subscribers within 24 hours of installation. The app's design customization, fast lead conversion, and increased conversion rates and revenue are also frequently mentioned.

August 21, 2017

Really great app! Customers love it, make the process of buying more funny!
premium features a little pricey though

Blink Skull
France
10 months using the app
October 8, 2017

This thing's a conversion god, even for starters like me.

Ballerscollective
United States
13 days using the app
Edited August 13, 2020

Very good, from almost every 70 spins I earned 50 USD, My web is awful optimized, I am working on making it better to

Harpy Chile
Chile
13 days using the app
August 25, 2017

Great app. Helped my store a lot. Thanks carlo and to the team behind this genius app!

Natures Bazaar
Philippines
13 days using the app
November 11, 2017

I have really loved this app until recently, twice now in the past week or so I have been unable to access my Wheelio app in the backend of Shopify. The developers have attributed the issue to their use of Google Cloud and that it has been experiencing server issues. The app is great but I need to be able to access it as needed for changes and updates etc and I have been unable to do so during crucial times where I needed to make a change right away.

Axis Drones
United States
About 1 year using the app
April 1, 2017

Great app that is far and away the highest converting exit popup I've ever used!

Thegoodelephant
United States
12 days using the app
August 4, 2021

Great help from Sam - really good assistance. Hopefully the app will help boost sales. 5* given based on Sam's assistance

BACH PATCH
United Kingdom
12 days using the app
June 26, 2017

La voy a empezar a usar en mi tienda y hasta ahora todo se ve muy bien, vamos a esperar los resultados en conversiones y vuelvo a opinar.

Rokamaestore
United States
12 days using the app
April 20, 2017

I increase my sales on the beginning, but the conversion rates is same as Privy around 4%, i asked support for get some tips, they never answered after 1 week, very poor customer service. Very Disappointed.

Lunivers Saiyan
Thailand
11 months using the app
Edited July 30, 2019

Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV.

After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind.

Optimize
United States
9 months using the app
IT Trading d.o.o. replied July 30, 2019

Hi,

Thank you for the review. Our app captures emails and the emails are saved either in our database, pushed to an actual email service (which Shopify is not) or can be exported as a .csv file (all the emails are saved inside) and can we imported to any service on the planet that uses imports. True, you can import it to any service without editing the file, which is logical, since every service uses its own formatting. But the changes are usually naming the columns in the file and take around 1 minute to do.

Im sorry you feel this way, but your emails are safe and sound. Since you are an agency, Im sure you have someone that is familiar with .csv or .xml files and you can send them or save them wherever you want.

Hope this helps you out.

UPDATED to help the customer understand: You were never on the PRO version of Wheelio, which collects the names and other fields, so you were not collecting that data. We have in app support chat and if you have/had any more questions, we would have help you out. Also, email services let you import raw email data, since all basic opt ins collect only email addresses and not names.

You never contacted out support, our team would have helped you in any way you needed. Sorry you feel this way...

Have a great day,
Karlo