Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost email sign-ups, with some noting increases of 10% to 30%. They appreciate its seamless integration with Klaviyo and websites, and its customization options. The support team, especially Karlo, is praised for quick and helpful responses. Merchants also highlight the app's gamification of marketing campaigns and its ability to generate sales within days. Many report collecting hundreds of new subscribers within 24 hours of installation. The app's design customization, fast lead conversion, and increased conversion rates and revenue are also frequently mentioned.

Edited July 30, 2019

Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV.

After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind.

Optimize
United States
9 months using the app
IT Trading d.o.o. replied July 30, 2019

Hi,

Thank you for the review. Our app captures emails and the emails are saved either in our database, pushed to an actual email service (which Shopify is not) or can be exported as a .csv file (all the emails are saved inside) and can we imported to any service on the planet that uses imports. True, you can import it to any service without editing the file, which is logical, since every service uses its own formatting. But the changes are usually naming the columns in the file and take around 1 minute to do.

Im sorry you feel this way, but your emails are safe and sound. Since you are an agency, Im sure you have someone that is familiar with .csv or .xml files and you can send them or save them wherever you want.

Hope this helps you out.

UPDATED to help the customer understand: You were never on the PRO version of Wheelio, which collects the names and other fields, so you were not collecting that data. We have in app support chat and if you have/had any more questions, we would have help you out. Also, email services let you import raw email data, since all basic opt ins collect only email addresses and not names.

You never contacted out support, our team would have helped you in any way you needed. Sorry you feel this way...

Have a great day,
Karlo

Edited July 26, 2017

Good app but the pricing almost makes it not worth it. The "pro" pricing plan is laughable. $55 a month to get some analytics. No thanks! If it was half the price it MIGHT be worth it.

Also, it's missing an integration with ConvertKit, my email service of choice, so I have to manually import subscribers into my follow up sequences.

Niche Hobby Delights
United States
10 months using the app
September 24, 2017

Good App. But everytime I load the app, i get this error and everything takes forever to load...

auth/network-request-failed: A network error (such as timeout, interrupted connection or unreachable host) has occurred.

Digital Handlebar
Canada
10 months using the app
May 22, 2019

There is always a server error, fix it please,There is always a server error, fix it please,There is always a server error, fix it please

Vapebeat.store
United States
10 months using the app
January 28, 2019

Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht

Payron
Austria
8 months using the app
Edited January 14, 2022

Sam, did a great job assisting me with my issues today. He was extremely helpful and supportive when answering my questions and providing assistance about the Whellio app. Thanks again Sam for your help!

Truejoy Unlimited LLC
United States
9 days using the app
March 11, 2021

Used the basic plan for about a year and my experience has been sub par. Yes, my conversion rate was about a 13% so not too bad but the actual conversion rate for remarketing to those who came from wheelio is abysmal. ALSO NOTE: you can not export your data unless you are on the pro plan. It does not matter that you are no longer in the free trial and pay for their service you will still not be allowed to export your data. And the price difference between the plans is ridiculous so I will be uninstalling and starting to gather new data. Wish I would have just used the Klaviyo pop up from the beginning.

Bike Konnec
United States
7 months using the app
IT Trading d.o.o. replied March 11, 2021

Hi,

Im sorry your experience was sub par, but all the plans have email exports and integrations, there is no difference between options. Not just that, all the plans have the same features...

Let me know how can I help out to remedy the situation.
Have a great day,

Karlo

January 1, 2022

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Zion Rozier Online Store
United States
7 months using the app
IT Trading d.o.o. replied January 1, 2022

Hi, not sure what this is, but its not a legit review, so we reported it to Shopify. Our support is available for you if you need any help. Best in new year!

November 9, 2017

Not sure how it work yet. but it seem work good on other site.

Cutetoro Com
Japan
6 months using the app
May 5, 2017

Have only had this app for 3 days today and already more emails and happy customers with small discount that i would habe givem them anyways.
5 stars because awsome will pay to keep this one thanks.

Fatnaks
Australia
8 days using the app