Reviews (479)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email collection and sales, noting up to a 2x increase in sales. It's easy to set up and integrates well with platforms like Shopify and Klaviyo, offering customizable features that align with brand aesthetics. The app's adjustable reward probabilities enhance marketing effectiveness, and its customer support team is responsive and helpful, improving customer engagement and retention rates.

March 9, 2017

Seems like an amazing app! I am looking forward to start using it. Great support very fast to answers my questions.

Milajki
Sweden
About 2 months using the app
August 28, 2017

This app is a game changer. Honestly, I have tried every single other popup email capture whatever and NOTHING comes close to this. Nothing.

World Of Angus
Canada
About 2 months using the app
September 10, 2020

this app is almost perfect, works great, support also is very fast in answering and solving, i give 5 star to this!

Bijuz
Portugal
1 day using the app
February 11, 2017

Great and fun app that delivers results. Our email capture rate is now close to 20%.The developer is fast to reply to any inquiries and he's constantly working on adding new meaningful features. HIghly recommended!

Chokeshopify
United States
About 2 months using the app
March 18, 2017

Greatly improves email capture rate!

Floor Bloom
United States
About 2 months using the app
August 6, 2017

AWESOME.
I wish it was cheaper. as most apps here. overpriced for tiny shop with little traffic, but very good app in general.I hope when ill grow up it will be worth the money :)

Celestialmotion
Israel
About 2 months using the app
November 4, 2017

Extremely disappointing customer service. I do no recommend dealing with this company. I thought Karlo was working on resolving my issue but have not heard from them in 3 weeks!

Bombay Cedar
United States
About 2 months using the app
IT Trading d.o.o. replied November 17, 2020

Hello,

sorry for the experience you had, but we answered immediately and all the emails went to the email you had registered for support, but you had not opened them.

If you need anything, you can contact me personally and I will do my best to help out. You can ask thousands of our users and they can all confirm our support is one of the fastest and most helpful out there.

Have a great day and please do let me know how we can solve this.

Karlo

April 5, 2017

Less than 24 hours on my site and 2 sales! Super Cool!!!

Muggalicious
United States
About 1 month using the app
October 18, 2017

TERRIBLE CUSTOMER SERVICE. YES CAPS ON PURPOSE!!! TAKING MY BUSINESS ELSEWHERE!! I HAD BOTH WHEELIO AND RECART AND WILL BE DELETING BOTH AND GOING ELSEWHERE. GOOD RIDDANCE!!

Spankin Deals
United States
About 1 month using the app
IT Trading d.o.o. replied November 17, 2020

Hi,

with the help of our partners Recart, we can provide merchants with Facebook lead optins. It is clearly stated that one cant work without the other and that both apps are paid.

99.9% of the customers understood that and continue to use both apps, since they bring a lot of value.

If you think about the review, you will see it is not fair, since the only thing that bothered you was that Recart was a paid app and not a free one.

It is not representative of our app nor at our support.

Have a great day,
Karlo

February 25, 2017

Looks really good and I like this app. easy to work and awesome customer care! So far works great! Thanks!

Hands Of Moldova
United States
About 1 month using the app