Reviews (471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to significantly boost conversion rates, with some reporting up to a 30% increase. It excels in collecting emails quickly, enhancing email marketing efforts through gamified campaigns that engage customers. The app is easy to set up, integrates seamlessly with Shopify, and offers extensive customization to align with brand aesthetics. It includes interactive features and preset themes for seasonal marketing, operates reliably without affecting site performance, and works well with other tools like Klaviyo. Support is frequently praised for being responsive and helpful, with team members like Karlo and Marko noted for their effective assistance.
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Awesome App! Good conversion rates straight out of the box, with minimal customization. With customization the results are next level. YARRGGHH!!!
The app has great potential, however there were 2 main issues that lead to me uninstalling the app:
1) App allows fake email addresses to be used.
After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use around 20 variations, and used a fake version of my work email, which allowed the wheel to spin. These emails were being collected and skewing the results, meaning we were collecting very little relevant data in comparison to the data that Wheelio boasts about.
2) There is no limit to how many times an email can be submitted. Again, we had one client use their email 18 times to win the prize they wanted. This was done repeatedly within a 10 min period, despite us setting the app to not show for 14 days after it had been spun. Again, I wanted to make sure, so used my own email multiple times to make sure this is the case.
All in all, Wheelio have an app that could be great. But due to the issues, it invalidates all their stats, and lost us money on giveaways and discounts that slipped through the net before we discovered the issues.
Hi,
just wanted to clarify that our app has a feature for not allowing duplicate emails, you just had to enable it. Also we have a feature for validating emails from the best outside service available, also you have to enable it.
As for the protection for someone seeing wheelio multiple times, its only possible if the user clears all the cookies and visits in incognito mode, which is not preventable by any means possible, since it would violate GDPR and all other privacy rules and laws.
Im sorry but you simply didnt use the app properly or enough to make a statement like this. If you need help with the setup, let us know, we have live chat support willing to help.
Good luck
This is a great app for lead generation. A interactive app and would definitely boost your sales. Thank you.
This app is highly recommended. We have been using Wheelio since launch & it paid for itself within the first 24 hours!
Grow your email list & increase conversions at the same time - what is not to love?
One of the nicest apps we’ve seen in a while. Making everyone a winner is a great idea and certainly increases conversion rates. We did not give 5 stars because we think the following aspects need to be improved:
1. Any "free-trial app" (such as Wheelio) should send a reminder email BEFORE the end of the trial phase and BEFORE they charge your credit card.
2. Any "free-trial app" should by default STOP working after the trial phase ends. It should NOT, however, by default assume that you are happy with the service and charge your credit card after the trial phase ends.
3. Any "free-trial app" should clearly show within the app how many days of the"free trial" are left.
Wheelio unfortunately does not do any of the above. Apart from that, we can recommend giving them a chance. Visually appealing design, playful animation and most likely a positive ROI.
Works great, thanks. Easy ti install.
Amazing.very well,but a little slow
easy setup and integration. instant results. got 10 new subscribers in less than 24 hours. would recommend.
très bonne application, simple a utiliser, je recommande
Prodotto affidabile, Assistenza Clienti incredibile, rapida ed efficace!