Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

May 5, 2021

Using the app is easy with great documentation. We had a few issues with setup and contacted support, they were helpful in getting them resolved. Support replied in a timely fashion as well.

The Letter Gift Shop
United States
10 months using the app
July 31, 2019

Amazing App, It does exactly what we need for our store it's possible to customize many parameters.
As our store runs in Italian we need to solve some issues and the support team was simply great, quick and responsive.
highly recommended

nutryshark.com
Italy
10 months using the app
July 8, 2021

This app is working well for us so far. The customer services team are excellent and come back to you quickly to resolve any queries.

The Koyo Store
United Kingdom
8 months using the app
November 25, 2019

The team at Wholesale Gorilla have been really supportive since we started trialling this app. It was just what we needed to launch a distribution part of our business. There were a couple of tweaks we needed to make it work well with our particular shop/setup but the team at Wholesale Gorilla have been fab and helped us every step of the way. Their response time was super quick and they have helped us every time we got in contact. We have just launched it and so far so good! Can't recommend it enough if you need your website to aim at the wholesale market. Thanks Wholesale Gorilla.

Maverick Coffee Co.
United Kingdom
8 months using the app
August 25, 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Joju
United States
8 months using the app
Wholesale Gorilla replied September 1, 2023

Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.

July 10, 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers.

Very easy to use interface

JNI Wholesale Makeup & Cosmetics Distributors
United States
8 months using the app
Wholesale Gorilla replied July 12, 2023

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.

March 30, 2021

Love this app for our boutique clothing shop. It completely runs our wholesale program. Great customer service as well. Highly recommend :)

Paislee's Closet
United States
8 months using the app
April 12, 2022

Setting up and running the wholesale side of my business has been so easy with Wholesale Gorilla. And the service levels are always outstanding - they go above and beyond to help with my questions.

Jen Sievers Art
New Zealand
7 months using the app
August 23, 2020

Great app and does exactly what I need it to do. Support documentation is thorough and my support questions have been answered very quickly. They've gone above and beyond helping me with small customizations especially for my store. I definitely recommend this app.

Doubletake
United States
7 months using the app
January 13, 2021

Topnotch Customerservice and easy to use app! Highly Recommended.
Had some minor problems which were solved quickly. Respect!

ESPERANDO | Wonders Projects
Germany
7 months using the app