Wholesale Gorilla , 247 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

April 30, 2020

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Svapologia
Italy
5 months using the app
Edited January 13, 2021

Update from 01/13/2021 - great app, great support - glad we decided to go with that app. 5 stars for both product & support experience - thanks!! Update from 12/08/2020 - again a great support experience. I contacted them again (via email this time) and received a complete & competent answer again. Great support experience again & great product, too. We are still evaluating & testing this app, but so far - it does everything we want/need. The primary reason for giving 5 stars at this stage - is their great & outstanding customer service. We have installed many other apps and I had numerous support chats with other apps & support centers. I have to say - the Gorilla support goes the extra mile. They were very responsive and I have no doubt they will resolve all the questions or issues I have (very few actually). If - after we have completed our integration & feature/functionality testing we come to a different conclusion - I will write another review - otherwise I will confirm the Stella experience, which we had so far with the Gorilla app and especially their customer service!! 5-Stars!!

GeezerGlide LLC
United States
5 months using the app
July 17, 2019

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Nikura
United Kingdom
5 months using the app
October 3, 2018

I have tried literally every single wholesale app that the shopify app store has to offer and I even paid a fortune to have a custom wholesale app made for me. I wasn't happy with any of them. Wholesale gorilla is SO AMAZING! It works so so well and has every function that I need it to. It's easy for my wholesale customers and easy for me as the owner. The customer service is so fast, I've emailed them so many times with random questions and they always respond within a couple hours with a very detailed response. IF YOU HAVE WHOLESALE CUSTOMERS DON'T WASTE YOUR TIME WITH THE OTHER APPS THIS ONE IS BY FAR THE BEST! I was hesitant since it's pretty new, but it the best!

tossd
United States
5 months using the app
January 11, 2019

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

The Mix Mercantile
United States
5 months using the app
March 1, 2021

La mejor herramienta que he encontrado para mis mayoristas y la atención al cliente muy TOP. Incluye todas las funciones que necesitaba para mis clientes mayoristas y cualquier problema que he tenido me lo han solucionado rapidamente.

Besocks
Spain
5 months using the app
January 14, 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Lemi Shine
United States
5 months using the app
September 6, 2018

This is the best wholesale app out there, in my opinion. We used a few others before we found Wholesale Gorilla, and there's no comparison- they just get what we as Shopify merchants need, and the features are so helpful and intuitive. I especially love the custom shipping prices options, the single page order form and customer service.

Graymarket
United States
5 months using the app
September 24, 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Instant Hair & Beauty Supplies
Australia
5 months using the app
August 27, 2021

Still figuring it out but so far so good. Super helpful and expedient customer service is making it much easier to get up and running.

Flo Dancewear
Australia
5 months using the app