Wholesale Gorilla , 182 reviews

Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
August 8, 2022

We've been running a Shopify store with a different wholesale app for about 5 years but recently migrated to a modern 2.0 theme with AJAX cart and the wholesale app we were using was no longer compatible. I attempted to install, configure and custom code-around another wholesale app (that says it's the only AJAX compatible wholesale app - it's not) and finally gave up on that. I then moved on to Wholesale Gorilla and wish I had done this much earlier. I had this app 100% configured in about 3 hours including some custom changes to our theme to have it better integrated. There were a couple of quirks that I ran into and emailed support and had a reasonable response in 12 hours. You can tell that the developers are truly coming from a B2B background as this app flows exactly as a Shopify merchant would want it to and it DOES NOT attempt to integrate with the cart which is where other apps fall apart. The fact that it has it's own cart and seamless net checkout with draft order creation is so refreshing and it works perfectly. The Quick Order form is also great right out of the box but I wish it allowed it a bit more configuration control. Thanks Wholesale Gorilla crew!

Mountain Madness Soap Co.
United States
Time spent using app: 2 days
Wholesale Gorilla replied August 9, 2022

Thank you for the kind words! We really do come from a B2B background, so hearing that we have helped other merchants truly makes us happy. We have some exciting updates to the Quick Order form in the works, so stay tuned :-)

August 5, 2022

Their staff is always so helpful! Quick and accurate support (love them)
Being using them for about 2 years now and not a single issue.

Artifacts Trading Company
United States
Time spent using app: About 2 years
Wholesale Gorilla replied August 9, 2022

We appreciate your support!

July 19, 2022

Customer support is top notch and the interface is super intuitive. I would recommend this for any company trying to start their wholesale journey

Sweetwood Smoke & Co.
United States
Time spent using app: 7 days
July 15, 2022

I've used this app to create a locked wholesale store with location based wholesale pricing, pack multiples & payment terms and it is working so well! The support team are amazing - prompt and so helpful. I cannot thank them enough for their assistance getting us set up.

Tonic Wholesale
Time spent using app: 2 months
July 12, 2022

The best available app for wholesaling, and the customer service is the best i have ever experienced on Shopify app store. I don't think it is very easy to find a compatible app for your store, without any bugs appearing. And yes we had bugs, but it took about 1 business day for them to answer, recode the store and fix everything. Huge cadeau to Clementine! Not only is she friendly, but she has also been very helpful and explained everything down in detail.

Time spent using app: 15 days
July 1, 2022

The best available wholesale app in shopify. Have been using more than a year. Good customer service and glad they keep upgrading.

United States
Time spent using app: About 3 years
June 17, 2022

Very happy with the app and has made the wholesale process far more seamless. Fantastic customer service to assist with any questions.

Fauve + Co
Time spent using app: Over 1 year
May 5, 2022

I received great costumer service from Ann. I received a quick replies and prompt solution to my problem.

Bellanina Institute
United States
Time spent using app: About 3 years
April 28, 2022

Wholesale Gorilla helps streamline the process of selling our wholesale collection on our retail website. The team is always super helpful and quick to reply to any inquiries or service requests. Definitely recommend!

Parade Organics
Time spent using app: About 3 years
April 13, 2022

The app does an excellent job of using tags to customize everything for various levels and price points for our wholesaler customers. We had several questions during the onboarding and the wholesale team went above to answer and assist with everyone.

United States
Time spent using app: 2 months